Client Accounts Administrator

DLA Piper LLP (US) • New York, NY • 5h ago

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.SummaryThe Client Accounts Administrator is expected to successfully manage the firm's top-tier billing portfolios based on defined support models to include highest volumes and fees for institutional, high-profile clients and attorneys. Serves as proxy for regional supervisors as needed and is considered a subject-matter expert in the field of billing. Represents the department by participating in client meetings and across groups and sets and drives agendas impacting billing practices and processes. Works with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm. Responsible for handling the most complex domestic and global billing clients. Edits, proofreads, finalizes, and submits invoices to clients on a monthly billing cycle. Researches client billing data and provides detailed analysis to attorneys and support staff. As part of the team, provides and ensures a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. Provides training and mentoring to other staff members on all billing procedures.LocationThis position can sit in any of our US offices and offers a hybrid work schedule.ResponsibilitiesUS ClientsExpected to manage complex billing in terms of volumes, global clients, and electronic billing assignments.Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers.Fields billing inquiries. Tracks and resolves tickets assigned by the Accounting Service Desk on a daily basis. Meets SLA requirements for response and resolution.High level of proficiency in BillBlast and key electronic billing vendor sites, quality assurance prior to client invoice finalization, and root-cause analysis for electronic bill rejection. Pursues root-cause rejection resolution.Maintains an accurate description of all client billing requirements which may also include guidelines established by the client's general counsel. Updates and tracks changes to the requirements as necessary. Able to summarize and communicate to key stakeholders.Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting.Gathers and submits accrual information based on client requirements.Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy). Includes other billing information as needed.Submits finalized invoices electronically based on client requirements.Continuously strives to improve client service and deliverables. Utilizes knowledge of the legal industry to deliver appropriate solutions to the client.Shares expertise and knowledge to support team member development. Effectively engages with all team members.Able to proxy for or with manager when additional team support is required.Drives improvements through collaboration with other departments.Engages appropriate tools and resources provided to effectively deliver assignments and meet deadlines. Manages time efficiently.Other duties as assigned.Global ClientsCoordinates and leads global client unified billing. This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm's and the client's billing requirements.Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submit

Similar Jobs

Sr Manager, Accounting

PayPal Inc. • New York, NY • 5h ago

Finance & Accounting

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consume...

5h ago

Go to Apply

Construction Professional Liability Underwriter (Level I or Mid Level II)

Zurich NA • New York, NY • 5h ago

Trucking & Construction

Construction Professional Liability Underwriter (Level I or Mid Level II) 125019 Zurich is seeking an experienced Construction Professional Liability Underwriter, (Junior Level I or Mid-Level II) to join our Specialties...

5h ago

Go to Apply

Construction Professional Liability Underwriter (Level I or Mid Level II)

Zurich NA • Jersey City, NJ • 5h ago

Trucking & Construction

5h ago

Go to Apply

New Admissions Nurse Reviewer

City of New York • New York, NY • 5h ago

Hospital & Medical

Job Description THE SELECTED CANDIDATE WILL BE OFFERED A FLAT RATE SALARY OF $106,301.00. The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through...

5h ago

Go to Apply

Reinsurance Specialist - Accounting

Marsh & McLennan • New York, NY • 5h ago

Finance & Accounting

We are seeking a talented individual to join our team at Guy Carpenter. This role will be based in New York, NY. This is a hybrid role that has a requirement of working in the office.Client Support Services (CSS) is comp...

5h ago

Go to Apply

Construction Professional Liability Underwriter (Mid-Level II or Sr. Level III)

Zurich NA • Jersey City, NJ • 5h ago

Trucking & Construction

Construction Professional Liability Underwriter (Mid-Level II or Sr. Level III) 125023 Zurich is seeking an experienced Construction Professional Liability Underwriter, (Mid-Level II or Sr Level III) to join our Specialt...

5h ago

Go to Apply

Construction Monitoring Project Manager for the Division of Portfolio Management & Conversions

City of New York • New York, NY • 5h ago

Trucking & Construction

Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every...

5h ago

Go to Apply

Construction Professional Liability Underwriter (Sr. Level III or AVP Level IV)

Zurich NA • New York, NY • 5h ago

Trucking & Construction

Construction Professional Liability Underwriter (Sr. Level III or AVP Level IV) 125020 Zurich is seeking an experienced Senior Construction Professional Liability Underwriter, (Sr. Level III or AVP Level IV) to join our...

5h ago

Go to Apply

Construction Professional Liability Underwriter (Mid-Level II or Sr. Level III)

Zurich NA • New York, NY • 5h ago

Trucking & Construction

5h ago

Go to Apply

Software Engineer - Remote

EPAM Systems • New York, NY • 10h ago

IT & Engineering

Join our dynamic team as a Software Engineer ! You'll craft seamless Angular front-end experiences, build robust Node.js mid-tier solutions, and deliver high-quality, accessible UI. Drive excellence with unit testing and...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.