Position SummaryOur cheerful, helpful Customer Service Professionals provide outstanding service to incoming customer calls and in-person interactions; they deliver a customer service experience that makes Arvig the best service provider anywhere.QualificationsYou are required to have:High school diploma or GEDDemonstrated understanding of excellent customer care conceptsTech savvy with a healthy passion for technology in the workplaceUnderstanding of service order processing and optimization of complex production or service delivery processesWillingness to learn new skills and bring your "A" game every dayAbove average problem solving skills and communication skillsAbility to multitaskAbility to absorb and retain information quicklyMust be customer centric, dependable, solution provider, resilient and pay a high attention to detailAdditional preferred qualifications:Associate's degree or equivalent experienceScheduleThis is a full-time position with hours of Monday - Friday, 9:30 a.m. 6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.LocationThis position may be filled in a variety of our locations including Perham, Detroit Lakes, Park Rapids, Pelican Rapids, Grand Meadow, and Melrose.BenefitsArvig offers a competitive wage and an excellent benefits package, including health, dental and vision insurance, 401K, Employee Stock Ownership Plan, PTO, holidays, education reimbursement, company service discounts and FREE internetMinnesota's Small Town, Employee-Owned Tech GiantAs one of the largest independent broadband service providers in the nation, Arvig serves residential and business customers throughout Minnesota and beyond. Headquartered in Perham, Minnesota, Arvig provides broadband and telecommunications services, including high-speed internet, TV, phone, home and farm security and business services.With approximately 1000 employees, we keep our quality standards of ownership, engagement, efficiency and knowledge top-of-mind as we conduct business every day. Our culture is built on leadership behaviors integral to our success, which include courage, humble, open-mindedness, integrity and respect. Having the best employees anywhere is what we consider to be the Arvig Advantage.Women and minorities encouraged to apply.We are unable to sponsor H1B visas.At your primary residence located in an Arvig service area.Notice: If you are seeing this position posted on a job board other than the official Arvig career posting page, please know that any pay range included is not authorized or approved by Arvig and may not reflect the actual pay rate for the positionEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Equal Opportunity Employer
