Summary
Job title: Account Manager/Proactive Inside Sales
Job ID: 202501050004
Department: Aberdeen - COL
Location: WA-Aberdeen
Description
Summary:
We are looking for an Account Manager/Proactive Inside Sales to own multiple clients' books of business, ensure customer satisfaction, and provide sales support. This will require both office work and work on customer sites. The ideal candidate is someone who hates to lose, is a self-starter, competitive, driven and client centric. This person needs to have an entrepreneur's spirit and is willing to work to build our rapidly growing business.
We will provide extensive training ( product training, sales training, project management training).
Your ability to learn and general interest in what we do is more important than your education/job history.
You will be supported by an excellent team of engineers and technicians with vast manufacturing technology knowledge.
Account assignments will mostly be industrial and commercial accounts with a focus on Industrial Automation and other related electrical material.
Reports to: Profit Center Manager
Minimum Qualifications:
Previous customer service and/or administrative experience in retail, hospitality, restaurant, etc. (office experience may be considered as well)
Computer proficiency is required
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential
ADDITIONAL PROFICIENCIES
Stellar multitasking and prioritizing ability, as well as a strong sense of urgency
Excellent communication skills, both written and verbal
Be organized and possess strong problem-solving skills
Must show initiative, self-motivation, perseverance
Mechanical or industry interests is recommended
Preferred Qualifications:
Bachelor's degree or associates degree in relevant field OR 2 years industry experience
Working Conditions:
Working conditions vary and will include warehouse, office, and external environments.
Activities will include lifting, sorting, standing, possible extreme heat/cold conditions.
Office work may include sitting for extended periods.
May include some travel - both by car and by air
Manufacturing client facilities may have hazards or dirty conditions.
Supervisory Responsibilities: No
Essential Job Functions:
Proactive client account management: Account Manager/Proactive Inside Sales will be assigned specific customer accounts and will be accountable for those clients having a consistently positive experience.
Processing orders.
Quoting and consulting on technology specs.
Help our clients migrate and modernize continuously.
Drive client spec.
Make site visits to intimately understand our clients' business and educate them our ways to improve their business with technology.
Answer phones, take walk-ins, and answer client emails.
Build and work a strategic business plan.
Support our team's growth and find new ways to creatively service our clients.
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $40000 to $70000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care
Long Term Disability Insurance after 25 months
Life Insurance at 1X your annual salary
401(k) (18 or older)
Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days
Paid Holidays - 9 days each year
Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually
Paid Pregnancy & New Parent Leave
Health Savings Account (HSA) and matching
Dependent Care Flexible Spending Account (FSA)
Teledoc
