Customer Service

Robert Half • Florida, Florida • 5h ago

Description

Robert Half has an outstanding opportunity for an articulate, highly skilled Customer Support Specialist. Are you ready to leverage your communication expertise and problem-solving abilities to support the growth of a dynamic, client-focused organization?

Key Responsibilities:

Proactively manage a high volume of both inbound and outbound calls with professionalism and efficiency

Deliver accurate, empathetic, and timely customer service to address complex inquiries and concerns

Conduct thorough reviews of patient medication orders, including cost analysis, insurance coverage verification, and shipping arrangements

Maintain detailed and accurate records in multiple systems, ensuring compliance with company standards

Perform additional administrative and operational duties as required

Requirements

Required Qualifications:

Bilingual (Spanish/English) with the ability to communicate effectively, both verbally and in writing, across all organizational levels

Demonstrated ability to navigate and manage multiple computer systems, applications, and data sources to research and resolve issues

Strong achievement orientation, with a proactive, professional, and solutions-focused approach to work

Proven customer service and administrative support experience in a high-volume environment

Solid understanding of call center operations and best practices

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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