Customer Service Representative

U-Haul • Durham, NC • 15h ago

Location:

2422 New Raleigh Hwy, Durham, North Carolina 27703 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned

Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

Valid driver's license and ability to maintain a good driving record

High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul

Go to Apply

Share this job

Similar Jobs

Director, Supplier Management

ThermoFisher Scientific • Morrisville, NC • 15h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Director, Supplier Management , is responsible for creating, implementing and overseeing the Clinical Research Group's Vendor Managemen...

15h ago

Go to Apply

Executive Administrative Partner

Lenovo • Morrisville, NC • 15h ago

Management & Administrative

Executive Administrative Partner General Information Req # 100016107 Career area: Administrative Country/Region: United States of America State: North Carolina City: Morrisville Date: Wednesday, July 2, 2025 Additional L...

15h ago

Go to Apply

Channel Account Manager - Insight- Commercial

Lenovo • Morrisville, NC • 1d ago

Management & Administrative

Channel Account Manager - Insight- Commercial General Information Req # WD00084723 Career area: Sales Country/Region: United States of America State: North Carolina City: Morrisville Date: Tuesday, July 1, 2025 Working t...

1d ago

Go to Apply

Supply Chain Services Supervisor-Distribution and Logistics

UNC Health Care • Durham, NC • 1d ago

Management & Administrative

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Supply Chain Services Supervisor man...

1d ago

Go to Apply

Customer Service/Sales

Home Depot • Durham, NC • 2d ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

2d ago

Go to Apply

Inventory Team Lead

Southern Company • Durham, NC • 3d ago

Management & Administrative

Description The Team Leader is responsible for overseeing personnel and production within their assigned team, ensuring safety, quality, and efficiency. Reporting to the Inventory Manager, they manage training, workflow,...

3d ago

Go to Apply

Administrative Specialist

UNC Health Care • Chapel Hill, NC • 4d ago

Management & Administrative

4d ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Carrboro, NC • 5d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

5d ago

Go to Apply