Operations Manager, Education Services

NVIDIA • Santa Clara, CA • 13h ago

We are seeking a skilled and strategic Operations Manager to lead all aspects of the tools and processes supporting our Enablement and Education Services infrastructure. This role plays a vital part in ensuring the effective delivery of training and enablement programs for our sales teams, technical specialists, partners, and customers. It also involves managing long-term project ownership while addressing real-time blocking issues. The person in this role will coordinate a high-performing operations team, streamline workflows across platforms, and continuously drive improvements that support business goals.

The ideal candidate demonstrates an ability to manage complex operations with an AI-first and automation approach, applying data-driven insights to improve efficiency and scale. They should demonstrate experience in leading complex operational systems with an AI-first approach, data-driven insights, and optimizing processes across multiple platforms. Challenges involve balancing project responsibilities with advanced operational issues. If you possess exceptional leadership, people, and interpersonal skills and have a passion for enhancing systems and streamlining processes, this job might be suitable for you. If you have a talent for team leadership, multi-functional communication, and enhancing systems to make a difference, we encourage you to apply.

What you'll be doing:

Lead and manage the Training Operations team

Optimize learning and asset management systems through innovative technologies, including AI

Evaluate, select, and implement suitable tools and applications

Manage training tech stack vendor relationships

Streamline operational processes to improve efficiency and scalability while maintaining quality standards

Demonstrate solid project management and organizational skills

Lead change management initiatives and foster cross-functional collaboration

Generate and analyze operational reports

What we need to see:

BS/BA Degree or equivalent experience

12+ years overall experience in tech industry along with project management, vendor management and decision-making skills

5+ years of leadership experience

Great communication and interpersonal skills

Ability to quickly understand how applications work with each other

Technical skills to understand operational systems and software

Must be detail oriented with strong analytical skills

Ability to solve problems

Proficiency in CRM systems, learning management systems, data analysis tools, and business efficiency tools

Experience with one or more of these applications: Highspot, SharePoint, Adobe Learning Manager, Brainshark, Salesforce.com, Tableau

Ways to stand out from the crowd:

Experience with defining and implementing operational efficiencies

Effectively leading an operational team

AI-first approach

Hands on experience in operational roles

NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!

The base salary range is 160,000 USD - 310,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits (https://www.nvidia.com/en-us/benefits/) . NVIDIA accepts applications on an ongoing basis.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

NVIDIA

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