Pricing Operations Manager

Fiserv • Berkeley Heights, NJ • 11h ago

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Pricing Operations Manager do at Fiserv?

The Network team is responsible for delivering critical operational support associated with three leading debit network brands in the U.S. Payments industry:

Accel and STAR networks which support all debit/prepaid, ATM, and person to person real-time transactions.

MoneyPass network and the CardFree Cash product which provide surcharge-free cash access at over 70,000 ATMs nationwide.

We're looking for a proactive Business Operations Manager to step in and help streamline our processes and improve overall productivity. Strong people leadership will be critical to successfully guiding the team in delivering operational excellence. This role will collaborate across many groups day to day and offers the opportunity to learn a complex part of the business.

What you will do:

Oversee the team responsible for contract administration for a large client segment.

Become an expert at our Network contracts and pricing.

Take initiative in identifying areas for improvement and implementing solutions.

Work with the team to manage and delegate the workload.

Jump in to problem solve as questions and issues arise.

Focus on data and analysis to support business decisions.

Participate in discovery meetings in support of existing/new products.

Collaborate with Pricing Strategy and Product Management teams to optimize revenue and develop long-term excellence initiatives.

Build out and document robust business procedures and controls.

You will need to have:

A Bachelor's degree

5-7 years of experience in an applicable field.

Proficient with Microsoft Suite with especially strong Excel skills.

Proven problem solver with excellent analytical skills and the ability to interpret data.

Strong organizational and communication skills with a keen eye for detail.

Ability to juggle multiple tasks in a fast-paced, evolving environment while remaining positive and motivating your team to do the same.

Ability to look for the next question that needs to be answered.

Process oriented with the aptitude to define process/procedures and establish metrics to track operational activities.

Would be great to have:

Experience working with a large CRM

Payments, Banking, Finance or Financial Services/Technology industry experience.

Specific knowledge of Fiserv networks.

Experience leading a team.

Salary Range

$110,700.00 - $189,700.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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