The opportunity
Delaware North Parks and Resorts is hiring full-time Front Desk Clerks to join our team at Yavapai Hotel in Grand Canyon, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now to join our team.
Pay
$16.00 - $16.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
50% off food in our restaurant, tavern, coffee shop, and deli
20% off retail and grocery items
Referral bonus - earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life at the Grand Canyon
Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!
A variety of low-cost housing is available for $50 - $75/ wee,k including wi-fi, satellite TV, and all utilities
Free laundry facilities
Healthy work-life balance
Community recreation center with gym and monthly outings
Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, star-gazing, and museums
What will you do?
Greet guests and provide excellent customer service using centralized registration system.
Handle cash and credit card transactions; maintain bank and accurate paperwork.
Deliver items to guests, resolve guest issues and complaints or elevate to supervisor.
Coordinate guest and room needs with housekeeping department.
Check and balance daily figures, post room and tax charges on guest accounts.
More about you
Previous experience in POS, credit and cash handling and customer service is beneficial.
Good verbal and written communication skills to work with guests and team members.
Ability to work in a fast-paced environment individually or in a team.
Should have basic math skills to accurately reconcile folios.
No high school diploma or GED required
Physical requirements
Ability to stand and walk entirety of shift.
Will bend, twist, crouch, push, pull, grasp items, and climb stairs throughout shift.
Occasional lifting 25 pounds.
Visual acuity and manual dexterity to work with computer and paperwork.
Exposure to and use of chemicals required to clean and sanitize work areas.
Shift details
Day shift
Evening shift
Holidays
Monday to Friday
Weekends
8 hour shift
10 hour shift
Overtime as needed
Who we are
Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
