Sr. Analyst, Category Experience - Content (Electrical & Plumbing)

Home Depot • Atlanta, GA • 4w ago

Position Purpose:

The Sr. Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive bench-marking to identify areas necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising, content creation and data analytics.

Key Responsibilities:

40% Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.

30% Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.

15% Execute system changes for promotional activity.

15% Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes.

Direct Manager/Direct Reports:

Position Reports to Mgr, Catergory Experience.

No direct reports.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

No travel required

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Proven results in any (but, including most) of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis, business analysis, data analytics

Preferred Qualifications:

Strong numeric and advanced analytics aptitude

Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite

The ability to understand and influence cross-functional inputs to Merchandising for achieving better output results

High comfort level with working in an ambiguous, fast paced environment

Ability to solve complex problems

Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)

Strong attention to detail

Track record of taking ownership and driving results

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Action Oriented

Collaborates

Drives Engagement

Communicates Effectively

CVS Health • Atlanta, GA • 13h ago

IT & Engineering

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

13h ago

Go to Apply

^IVR Computer Telephony Integration Developer 5849228

Accenture • Atlanta, GA • 23h ago

IT & Engineering

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan...

23h ago

Go to Apply

Electrical Designer

Actalent • Dunwoody, GA • 1d ago

IT & Engineering

Job Title: Electrical Designer Job Description We are seeking a skilled electrical designer to join our team. The ideal candidate will have experience in designing and analyzing electrical systems for building constructi...

1d ago

Go to Apply

Software Engineer

Ford Motor Company • Atlanta, GA • 1d ago

IT & Engineering

In this position... Join a team pioneering an innovative Web Platform that combines modern React Micro Frontends, GraphQL Federation, and seamless integration with Adobe Experience Manager. Be part of building and evolvi...

1d ago

Go to Apply

Software Engineer (US Citizen)

PSI Services • Atlanta, GA • 1d ago

IT & Engineering

Description Title: Software Engineer Location: Remote-US Salary: $130K / annually About PSI Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.