About this role:
Wells Fargo is seeking a Loan Workout Specialist to be part of Legal Remedies Team in Collections and Servicing in Unsecured Lending Operations (ULO).
The Loan Workout Specialist will be responsible for managing a large case load of Affiant/Notary responsibilities, including some moderate to complex contested litigation cases. This role works within the Legal Center of Excellence and will handle lawsuit strategy, discovery, affidavit/agreement process and may provide witness testimony at trial.
This successful candidate will establish quality collection efforts; detailed skip tracing including the ability to effectively strategize within the legal lifecycle and have acute attention to detail.
Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
Evaluate risk and analyze account information including financial statements and total relationship
Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
Conduct research and determine resolution for title and collateral perfection issues
Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
Coach and assist less experienced colleagues
Provide issue specific training and participate in departmental projects
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
1+ years' experience interpreting and researching Account Level Loan Origination Documentation and/or Legal Documents
Vendor Management experience that includes working with Attorney's, Agencies, Debt Settlement Companies and/or Judicial Systems
Advanced Microsoft Office suite skills
Proven experience with Credit Card, and/or Personal Lines and Loans
Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables
Ability to work effectively, as well as independently, in a team environment
Excellent verbal, written, and interpersonal communication skills
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables
Ability to read, interpret and comprehend complex legal documents
Experience using Enterprise Collections and Recovery System (ECAR)
Technical skills: First Data Resource (FDR), Hogan/SHAW, Operations Image Browser (OIB), IRRIS, XPM, ICMP, and/or Oliver
Job Expectations:
This position offers a hybrid work schedule - currently at 4:1
Required location listed
Relocation assistance is not available for this position
Ability to travel up to 10%
Posting Location:
800 S Jordan Creek Pkwy - West Des Moines, IA
Position Not eligible for Visa sponsorship.
Posting End Date:
7 Jul 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-469249
