In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected - through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
HUB International Limited ("HUB") provides a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With 20,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. We offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction
Employee Benefit Practice Leader
The Employee Benefits (EB) Practice Leader position is the "face" of Employee Benefits for HUB New Mexico and is critical to the company's ongoing success and efficiency in sales, customer service and marketing. As the EB Practice Leader, you're responsible for the strategic oversight of product offerings, implementation, new business development, account retention, and the successful mentoring and development of our EB staff. The position has a "hard line" reporting structure to the Area President-New Mexico. In addition, there is a "dotted line" reporting structure to the West Region EB President.
Responsibilities
Fully represent the entire HUB value proposition
Lead and manage the employee benefits practice for all of New Mexico
Provide a vision and plan for sustained profitable growth of the practice throughout New Mexico
Provide thought leadership for technical aspects of Employee Benefits
Implement best practices for account stewardship
Be responsible for recruiting, onboarding, training, and managing the EB service team and EB focused producers
Work with, lead, and manage the New Mexico EB Leadership team to achieve all practice results aligned with HUB's people and culture initiatives
Communicate National initiatives to field operations in New Mexico
Attend and serve as the HUB New Mexico representative at the EB Leadership Meetings
Work with other EB leaders in the West Region and nationally to determine appropriate strategy
Work with the HUB regional Chief Sales Officer (CSO) and Area President to maximize EB sales and cross sell opportunities in the region
Create positive synergy with the Property and Casualty, Personal Lines, and Retirement practices to encourage two way cross-selling
Work with individual Producers to increase revenue and retention
Work with EB teams to ensure "best practices" are in place in the state
Participate monthly New Mexico Leadership Team meetings
Provide a vision and growth plan for how the company will remain profitable and how your team will expand its capabilities in group medical, ancillary lines, and special programs
Establish a positive service culture dependent on maximizing the strengths of each team member
Influence and support customer and prospective relationship development, including serving as an executive sponsor to our key accounts
Develop long-lasting relationships with carriers, key vendor partners and other stakeholders and interfacing as needed to grow business and resolve issues
Lead innovation and strategy for the overall practice to ensure continuous development of EB products and service offerings aligned with identified needs and future needs of EB customers
Engage corporate resources to support departments including sales and marketing, information technology, accounting and finance, human resources, and facilities management
Work with the regional executive team to identify possible agency acquisitions
Support the development and management of the budget for the EB practice
Influence and support strategic planning initiatives including producer and personnel development
Accountable for growth and retention
Drive consistent and predictable long term, profitable client relationships
Assist in developing sales and marketing strategies along with communications to optimize HUB's position in the marketplace
Champion the internal and external HUB "brand" and positioning in the market
Positively and proactively represent HUB in meetings, seminars, trade shows, networking events, and in community events/boards/committees
Qualifications
10+ years of experience within employee benefits
Hands-on manager; enjoys mentoring and direct management of staff; also, desire to work alongside producers in the field helping to originate new business through your personal networks and close accounts in team-based sales
Can institute effective employee development procedures which address training, processes and procedures, E&O avoidance, continuing education, recruiting, hiring and disciplinary actions
Understand ways to distinguish insurance brokerages through customer service, technology and special product offerings, association marketing, client communication strategies and alternative funding programs
Must have willingness to partner with other business lines to maximize results for the region
A consultative, positive and resourceful approach to dealing with prospect, clients and associates
Strong Financial Statement and Budget Literacy to not only support the management of profit and loss, but to communicate our value to financially minded customers and vendors
Strong visibility within the HR and benefits community
Highly developed organization and time management skills
Travel varies. Up to 25% locally and may have several occasions that require travel to various US states
Excellent listening skills
Strong written and verbal communications
Strong degree of self-motivation
Demonstrated ability to lead/motivate others
Is influential and persuasive with the ability to partner across HUB and work well with segment and other channel leaders
Department Business Operations
Required Experience: 7-10 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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