Chef of Masa & Agave

MERRITT HOSPITALITY LLC • Lakewood, OH • 11h ago

About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Chef is responsible for leading and coordinating all aspects of daily operations to achieve key objectives in sales, cost control, employee retention, guest satisfaction, food quality, cleanliness, and sanitation. This role also supports the financial performance of the property by participating in the budgeting process and ongoing financial oversight. Key responsibilities include hiring, training, and mentoring team members while continuously evaluating current operational standards to enhance and elevate performance across all areas. Because our food is freshly prepared daily, Executive Chefs are expected to conduct quality assurance "line checks" each shift alongside fellow managers and chefs. These checks ensure that we consistently deliver food of the highest quality and flavor. A deep understanding of each dish's flavor profile and ingredients is essential. You will be expected to learn all recipes and ingredients thoroughly in order to monitor freshness, maintain quality, and coach your team effectively. Essential Duties and Responsibilities Work collaboratively to ensure continuous improvement in quality of guest experience, service, operational effectiveness, employee retention and satisfaction. Under the direction of the corporate chefs - develop and implement the menus for the restaurant including specials. Properly document all recipes and techniques in accordance with our standards. Understand and implement all policies, procedures, standards, specifications, guidelines and training programs. Achieve company objectives in sales, service, quality, appearance of facilities, sanitation and cleanliness through training of employees and establishing a positive, productive working environment. Own all operational challenges as it relates to the physical kitchens, staffing, equipment; communicate as necessary. Continually mentor and provide opportunities to advance the education and development of staff as it relates to food and ingredients. Attend all manager & event meetings and bring suggestions for improvement. Be present during all executive meetings; prepared to respond comprehensively to all questions, concerns, and issues regarding food handling, kitchen operations, financials, and staffing. Know, follow and implement all people's policy procedures. Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules, standards. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests. All other duties as assigned.

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