Banking Operations Manager

Insight Global • Kansas City, KS • 1d ago

Job Description

The Branch/Banking Operations Manager is directly responsible for efficient, effective management of a full-service Branch office. Ensures that established policies and procedures are followed, and delegates some of the day-to-day operations to the Universal Banker Associate (UBA) in order to be

available to make business calls and to represent the Bank at civic and service club functions. The Branch Manager is also directly responsible for the growth and profitability of the branch by achieving yearly new business sales goals with a focus on generating new consumer loans, mortgage

loan referrals, and commercial loan referrals. Additionally, the Branch Manager is responsible for developing a Sales and Consultative environment within their unit, as well as, developing their staff with training and other professional development means. The Branch Manager must also develop a working relationship with Liberty Insurance Agency to generate leads.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Oversees and directs activities of branch to ensure profitability and operational efficiency.

Generate new consumer, mortgage and commercial loans to achieve annual goals as

assigned.

Addresses customer banking needs relating to new and existing accounts.

Generate leads for Liberty Insurance as annually assigned.

Confers with customers and representatives of local businesses to evaluate current usage and

promote improved and expanded services.

Promotes and cross-sells bank products and services as appropriate to customer

requirements.

Develops plans for efficient use of internal resources, equipment, and employees.

Opens new accounts, receives initial account deposits, and ensures that all new accounts are

properly processed.

Explains various bank services available, i.e. checking, savings, IRA's, Certificates of Deposit,

etc. to customers; defines advantages and limitations of each program.

Approves checks within authority level.

Accepts loan and credit card applications.

Participates in recruiting process and makes hiring decisions on job applicants.

Sets employee goals and regularly evaluates performance.

Provides on-going employee training.

Other duties as assigned.

Supervisory Responsibilities:

Responsible for the overall direction, coordination and evaluation of 3+ UBAs and/or other branch staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems

Compensation/Salary: Up to $65k + bonuses+ health/dental/vision/PTO/401k benefits

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelor's degree (preferred)

3-5 yrs. of Banking Operations or Banking Branch Management experience

Cash Handling experience (understanding of credit/debit, why/what you're counting $$ for)

Working knowledge/experience of MS Office (Word, Excel, PowerPoint, Outlook)

Ability to multi-task

Customer services skills * Current Bank Branch Manager experience

Experience managing a team of 3+ individuals null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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