Hardware Asset Coordinator
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Hardware Asset Coordinator
Salary
$26.38 - $31.32 Hourly
Location
Boise, ID
Job Type
Full Time Regular
Job Number
23 -07192
Department
Information Technology
Division
Customer Service Center
Opening Date
06/26/2025
Closing Date
7/10/2025 12:00 PM Mountain
Description
Benefits
Questions
Summary Statement
Maintains a detailed inventory of the organization's hardware assets to inform decisions concerning IT-related purchases and redistribution for the organization. Reduces and eliminates waste and increases efficiency by making the best use of existing IT asset resources and avoiding unnecessary purchases. Develops and maintains processes, policies, standards, systems and measurements that help the organization to effectively manage both daily, and long-term technology-related hardware with regards to cost, control, risk, compliance, business performance objectives, and IT governance as established by the organization. Performs responsibilities with initiative, attention to detail, and a high degree of independence under general supervision and within established policies and regulations.
Essential Functions
Perform daily and long-term operational and strategic management of IT hardware. Plan, monitor, and record hardware assets make sure they comply with vendor contracts and city policies. Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle. Ensure effective management of the CMDB and that the content contained is accurate.
Manage inventory of Configuration Items (CI) and assets, including dependencies and attributes, making sure that modifications, withdrawals, and additions of existing assets are correctly recorded by the other IT teams are accurate.
Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management. Define and enhance scheme for identifying hardware assets as well as CIs, in the CMDB. Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses. Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.
Perform verification and audit of CMDB content; confirm hardware assets with actual inventory, and initiate corrective actions. Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously. Design processes relating to hardware asset management, execute, enhance and enforce them. Perform research on industry best practice and incorporate it with organizational practices.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
3-5 years of progressively responsible experience providing intermediate to advanced IT hardware/software support and asset management, working with a Configuration Management Database and specific business support services, and ITSM experience; or,; Equivalent combination of education and/or experience.
Proven ability and experience in executing strategic asset management processes successfully
Strong vendor management and negotiation skills
Strong knowledge of IT Service Management processes, as well as experience with Discovery tool
Excellent at performing multiple tasks at the same time without erring
Excellent communication and interpersonal skills
Strong ability to carry out assigned tasks independently with little supervision
Preferred Knowledge, Experience, And Training
Bachelor's degree in information technology, computer science, business administration, or related field.
Possess IAITAM Certification, such as CHAMP, CSAM, and CITAM.
ServiceNow experience.
Licensing And Other Requirements
Valid state-issued driver's license.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Criminal Justice Information System background check (CJIS)
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
The noise level is rarely moderate. Work includes sensory ability to talk and hear. Work in this position also includes close vision. Employees will sit. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions, areas of dust, odors, mist and gases or other airborne matter. Employees will also drive a vehicle as part of this position.
Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.
Healthcare:
ZERO premium medical coverage option for you and your family
Low-cost dental and vision options.
Post-employment health savings account.
Retirement and Investment Plans:
PERSI retirement benefits
401(k) or 457b pre-tax investment options with employer match.
457b Roth after-tax investment options with no match
WellBeing Program:
Up to $500 cash per year for participants.
Alternative transportation incentives.
Paid Leave - City employees receive generous paid leave:
10 hours of vacation per month, and this increases the longer you stay with the City
12 paid holidays every year
8 hours of sick leave per month
10 weeks Parental Leave
Life & Long Term Disability:
Basic Life insurance at no cost to you
Long Term Disability insurance at no cost to you
Other optional benefits:
Pre-tax Flexible Spending Accounts
Supplemental Life Insurance
Supplemental Disability Insurance
Tuition reimbursement
Free local bus pass
Corporate discount programs
AFLAC
Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Please visit our website for further details mybenefits.cityofboise.org
