Customer Service Associate

Walgreens • Bethlehem, PA • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1631088BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2240 SCHOENERSVILLE RD,BETHLEHEM,PA,18017

Full District Office Address: 2240 SCHOENERSVILLE RD,BETHLEHEM,PA,18017-03601-04852-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04852-BETHLEHEM PA

Similar Jobs

Manager, Supply Chain

Crayola LLC • Easton, PA • 19h ago

Management & Administrative

Reference #: MANAG004250 Description Manager, Supply Chain, Full Time, Easton PA GENERAL SUMMARY: Manages the processes of Supply Chain planning, implementing and controlling the efficient flow of raw materials to in-pro...

19h ago

Go to Apply

Customer Service Representative

U-Haul • Whitehall, PA • 1d ago

Management & Administrative

Location: 3001 MacArthur Rd, Whitehall, Pennsylvania 18052 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Serv...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Whitehall, PA • 1d ago

Management & Administrative

1d ago

Go to Apply

Administrative Assistant

Robert Half • Allentown, PA • 1d ago

Management & Administrative

Description Robert Half is currently seeking a detail-oriented and organized Administrative Assistant with experience in invoicing and payment processing to join a local team. This is an excellent opportunity for someone...

1d ago

Go to Apply

Part Time Office Administrator

Robert Half • Easton, PA • 1d ago

Management & Administrative

Description Robert Half is looking for a detail-oriented Part-Time Administrative Assistant with QuickBooks experience to support daily operations for a growing organization. This role is perfect for candidates seeking a...

1d ago

Go to Apply

Customer Service Representative - Bilingual

Uline Shipping Supplies • Allentown, PA • 2d ago

Management & Administrative

Reference #: R255131 Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large...

2d ago

Go to Apply

Customer Service Representative

Robert Half • Allentown, PA • 3d ago

Management & Administrative

Description Are you passionate about delivering exceptional support and creating positive customer experiences? At Robert Half, we're working with leading organizations who are looking to hire Customer Service Representa...

3d ago

Go to Apply

DC OPERATIONS MANAGER

Home Depot • Breinigsville, PA • 3d ago

Management & Administrative

Position Purpose: The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manag...

3d ago

Go to Apply

Manager - Manufacturing

R R Donnelley • Quakertown, PA • 4d ago

Management & Administrative

Reference #: 744000066688920 Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offer...

4d ago

Go to Apply

(USA) Operations Manager, Procurement

Walmart • Bethlehem, PA • 4d ago

Management & Administrative

Position Summary... What you'll do... This position will coordinate and engage with both the PHL1 and PHL2 campus, providing all procurement needs. -Engage with team members on a periodic basis and establish credibility...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.