Crisis Program Administrator Assistant
Portland , Maine , United States | Community & Social Services | Full-time | Partially remote
Apply by: July 9, 2025
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Department of Health and Human Services (DHHS)Social Services Program ManagerOpening Date:June 25, 2025Closing Date: July 9, 2025Job Class Code:5094Grade: 28 (Supervisory) Salary:$64,334.40 - $91,332.80 per year**This is inclusive of a 1.00% recruitment and retention stipendPosition Number: 03030-3914Location: Portland
This is a full-time position located in Portland, Maine with statewide travel opportunities, and offers up to three days per week of teleworking after initial training with management approval.
-STATEWIDE PROMOTIONAL ONLY-
Only Employees with Promotional Status in the Executive Branch of Maine State Government May Apply.
Core Responsibilities:
The Department of Health and Human Services Office of Aging and Disability Services (OADS) is looking for a Crisis Program Administrator Assistant. This is professional services work of a managerial nature in planning, coordinating, and directing various operational aspects of the Crisis Services program, offered within the OADS Developmental Disability and Brain Injury program, serving individuals with intellectual/developmental disabilities (IDD) or brain injuries. This position is supervised by the OADS Crisis Program Administrator. Essential duties include:
Determine the availability and the delivery of care to individuals with IDD and brain injury within the statewide Crisis Services program.
Decision-making on the day-to-day operation of four, 2-bed crisis homes to temporarily house clients in crisis that need stabilization services.
Draft position statements and respond to crisis situations to assist in solving problems for public and private sector consumers
Collaborates with stakeholders, colleagues, and teams in collecting and discussing performance data and feedback; creates and facilitates new behavioral health and developmental disabilities and learning system teams to identify problems, create and implement solutions, and improve the quality of team services.
Ensure that all staff maintain appropriate certification to provide the level of care needed in the community and the state-run Crisis Homes for the individuals within the program.
This position provides ongoing training to internal and external parties and works with regional teams to ensure collaboration within the community is represented and supported.
Develop and recommend new and revised statutes, rules, policies, and procedures to improve program effectiveness and operational efficiency.
Minimum Qualifications:
Four (4) years of progressively responsible experience in social service or mental health/developmental disabilities programs and a bachelor's degree. At least three (3) years of the required experience must be in a supervisory and/or administrative capacity. Equivalent related work experience may be substituted for education on a year-for-year basis.
Preference will be given to applicants with a working knowledge of OADS Crisis Prevention and Intervention Services.
The background of well-qualified candidates will demonstrate the following competencies: Please include this in your cover letter.
Knowledge of crisis services operations and programs providing services to people with disabilities and ability to envision and lead an integrated-system to improve services for these populations.
A thorough knowledge of Crisis Prevention and Intervention strategies, positive behavioral supports, and behavioral intervention techniques serving adults with intellectual and developmental disabilities, mental health issues, and brain injury.
Knowledge of clinical assessment and monitoring methods and techniques.
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Agency information:
TheDepartment of Health and Human Services (https://www.maine.gov/dhhs/) (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support, and well-being of adults throughout Maine.
Application Information:
For additional information about this position please contact Lorrie Mitchell, by e-mail at Lorrie.Mitchell@Maine.gov.
To apply, please upload a current resume and cover letter. Please submit all documents or files in a PDF format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act (https://www.maine.gov/bhr/state-employees/workplace-posters) .
State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
