Description
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
User Experience Design is at the heart of Audible's goal to be customer obsessed. The UX team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction. We are searching for a passionate and experienced User Experience Designer who can utilize their design talents to ensure that Audible continues to lead through product innovation.
This role focuses on crafting compelling experiences and growth focused features that help millions of listeners connect with extraordinary audio content. You'll transform product features and in product offerings into visually engaging experiences that drive both customer engagement and business results. You'll collaborate with marketing, product teams, designers, and other stakeholders to create intuitive, visually engaging solutions that showcase Audible's premium content and features. Your work will help customers understand and connect with Audible's mission of delivering transformative audio storytelling experiences.
ABOUT YOU
You use your design skills to find solutions that transform knowledge of the customer into compelling product features and services. Your sensitivity to customer experience ensures we produce a premium product that delivers results for the business and delight to our customers.
You hold a fundamental belief that understanding customer needs creates the opportunity for product innovation. You actively pursue ways to expand, evangelize, and share your customer knowledge, ensuring the work you and the team produces meets customers needs. A discerning eye helps you hone your craft, and your constructive feedback helps others grow in a safe environment. You embrace failure as learning and fuel for creative problem-solving. Your hunger for expanding your design skills ensures that you are contributing to the advancement of the entire team.
As a UX Designer, you will...
Create elegant and intuitive user experiences by incorporating user insights, business requirements and technical constraints
Lead the planning and strategic phases of a project
Proactively pitch new ideas, backed by a strong, well-articulated rationale
Quickly and iteratively create process flows, wireframes, proto@types, throughout the design process
Independently deliver UX solutions for problems of large scope and complexity - work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders
Champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight proto@type, conduct scrappy and quick user testing on your own if required
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
4+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role
Experience with designing and delivering digital products that align customer needs and business goals; illustrated with a portfolio
Experience in a range of design approaches, methods, and tools that you use to plan and estimate complex projects
Preferred Qualifications
Able to take ambiguous design problems and work with stakeholders and user research insights to craft design solutions grounded in customer needs and business goals
Able to clearly articulate the basis of design decisions to stakeholders and respond effectively to feedback
Uses a variety of design tools to craft an effective approach, estimate, and plan in response to design requests
Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher
Exceptional problem-solving abilities and solid design instincts who can translate user and business needs into design solutions
Excellent communication, presentation, and interpersonal skills
A strong track record of iterative design, working closely with product and tech partners from inception through implementation
Ability to drive the design review cycle and close on design requirements independently
Fluency in best design practices across mobile, web platforms and voice-first devices, as well as strong knowledge of usability principles and techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
