Description
Global Field Operations is a dynamic team within AWS that manages all cloud infrastructure deployments outside of AWS Data Centers. We are looking for the right individual who will continue the work of building supply chain processes that delight our diverse customer base. In the role, the Supply Chain PM will work with vendors, internal customers and peer teams to identify areas to improve, create high-impact/large-scope plans and drive execution of the plans. The Supply Chain PM has global impact in their work supporting customer deployments in over 60 countries around the world.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Key job responsibilities
In this role, the PM will be responsible for the following:
Developing, and implementing, plans to improve the efficiency and scalability of the GFO supply chain
Working with internal and external stakeholders to determine the root cause and resolution of problems, and proactively prevent future issues
Document, and share, best practices for GFO supply chain
Create robust standard work for their role, enabling program growth
A day in the life
A typical day for a GFO Supply Chain PM consists of two parts:
Monitoring relevant metrics for their role to ensure seamless delivery for our customers. Where there are issues, they quickly react to contain and correct issues to prevent recurrence.
Building a roadmap to improve the processes they own to deliver better performance for our customers. This can come in many forms; from small process improvements to full-scale redesigns.
About the team
The Global Field Operations (GFO) Supply Chain team manages all supply chain activities from hardware production through field spares. Within the team are also PMs that manage projects like integrating new programs into GFO, driving improved automation and coordinating with other teams on launching new @types of hardware. Because of the breadth of GFO Supply Chain's responsibilities, our PMs have the opportunity to work on varied projects that challenge them to be creative to optimize processes for our customers.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
5+ years of program or project management experience
5+ years of supply chain experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $146,500/year in our lowest geographic market up to $242,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
