Senior Analyst QDRO-QMCSO-POA

WTW • Dallas, TX • 2w ago

Description

The Role

As a Senior Analyst within the QDRO/QMCSO/POA Group of Pension Outsourcing, you will work with consultants and senior consultants in administering Qualified Domestic Relations Orders (QDROs), Qualified Medical Child Support Orders (QMCSOs) and Power of Attorney (POA) documents for Fortune 1000 and other non-profit organizations. As a key team member responsible for work product, and oversight of workflow, you will be working directly on client projects in support of broad client engagements.

You will contribute as part of a team to the entire range of QDRO/QMCSO/POA outsourcing services and projects. You will work with mid and senior consultants as well as interface with clients to answer questions, resolve issues and complete projects. In this role you will:

Learn all aspects of QDRO/QMCSO/POA rules and learn to administer these services

Learn project management of these services

Assist in management of specialized QDRO/QMCSO/POA Call Center

Assist in updating and creation of process documentation materials

Manage and coach team to ensure progress against established budgets, timelines and quality standards

Serve as primary, daily contact to clients on delivery of services

Respond to and resolve complex issues, including those escalated by less experienced Analysts

Review work and deliverables of Analysts

Raise issues as appropriate to Consultants/Senior Consultants

Deliver on projects to meet or exceed client expectations

Increase efficiency within client teams by identifying ways to improve processes

Develop and train less experienced Analysts

Employ WTW's Professional Excellence tools and concepts to ensure efficient and quality output/service delivery

Adhere to plan documents and government regulations in administering plans

Maintain complete and accurate work papers and audit trails

Qualifications

The Requirements

Bachelors Degree is required

Prior experience in professional services firm, benefits service center or legal environment a plus

General knowledge of defined contribution (401(k)) plans and/or defined benefit plans a plus

Well organized with exceptional attention to detail

Excellent analytical and problem solving skills

Strong written and verbal communication skills

Professional, client-focused approach to colleagues and assignments

Natural ease and effectiveness when dealing with clients/colleagues at all levels

Proficient in Microsoft Office (Word and Excel)

Ability to work both independently and on client teams who enjoys a fast-paced environment

Sense of accountability; owning one's work and taking pride in it

Proven experience successfully working on multiple projects and producing quality deliverables on time

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

This is a remote position and is open for anyone residing in the US.

Note : Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $65,000 to $78,000 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off

Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets

WTW

Go to Apply

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