Clinical Operations Project Management Specialist

CareSource Management Services LLC • Dayton, OH • 1d ago

Job Summary:
The Clinical Operations Project Management Specialist is responsible for establishing and maintaining key relationships with Clinical Operations Leadership and external vendors to ensure the successful delivery of Clinical projects, business cases, and process improvement efforts.
Essential Functions:
Manage small to mid-size standalone initiatives through all phases of the project lifecycle within Clinical Operations
Partner with Clinical Business Owners to help manage external Clinical Vendors
Adhere to standard tools, process, and methodology of Clinical Operations
Maintain strategic alignment of assigned projects by analyzing contracts, RFPs, Policies and Procedures, e-manuals, workflows, SOPs, and any additional documentation that supports CareSource strategy.
Conduct stakeholder and vendor meetings to establish and execute on detailed schedules and plans
Ensure milestone deliverables are completed and approved at every stage of the project lifecycle
Produce detailed reports, business decision documents, meeting minutes, and ongoing communication for all assigned vendors and projects
Accurately track and report project status against plan to all stakeholders at all levels
Identify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
Determine and document the impact of change on cross functional processes and collaborate with cross functional teams to mitigate risks of associated changes
Manage proposal-related deliverables, ensuring critical deadlines and milestones are met
Integrate continuous improvement and innovation into all projects and enhancements for the assigned business areas
Participate as a contributing team member in improvement initiative lead by others
Demonstrate core competency in the assigned business areas
Maintain project SharePoint site and project document repository
Perform other duties as requested
Education and Experience:
Bachelor's degree in Project Management, Business, Computer Science or related field or equivalent years of relevant experience is required
A minimum of three (3) years of Project Management experience is required
Experience working in project management software is preferred
Familiarity of the healthcare payer industry and knowledge of Medicaid and Medicare is preferred
Competencies, Knowledge, and Skills:
Understanding of project management processes, techniques, and tools
Proven ability to multi-task and prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholder expectations
Proven ability to lead a project team effectively and efficiently
Excellent planning, negotiating, and influencing skillset
Demonstrates flexibility during organizational and/or business changes
Strong interpersonal and relationship building skills
Decision making/problem solving skills
Ability to work independently and within a team environment
Proven ability to effectively interact with all levels of management within the organization
Excellent written and verbal communication skills
Demonstrates strong analysis and collaboration skills
Hands on proficiency in Microsoft Office tools, including Project, Visio, Word, PowerPoint, and Excel
Effectively demonstrate sense of urgency, and strength in time management
Effective listening and critical thinking skills
Effective problem-solving skills with attention to detail
Maintain complete confidentiality, possess a professional demeanor, and always exercise discretion
Ability to lead and motivate cross-functional teams and interact with all levels
Effective identification of business problems, assessment of proposed solutions to those problems, and understanding of the needs of business partners
Ability to analyze processes across multiple functional areas
Understanding of ROI and risk

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