Senior Account Manager - Healthcare

Drips • Minnesota, Minnesota • 1w ago

Location: Remote

Reports To: Director of Account Management

Type: Full Time | High Impact| Quota-Carrying

About Drips:

Drips is a fast-growing, tech enabled managed service transforming how health plans engage their members at scale. Our member engagement solution drives measurable outcomes across the member journey, helping national, regional, and local health plans improve Stars, HEDIS, HOS, Medication Adherence, acquisition, and retention strategies.

Our work in direct collaboration with our healthcare customers directly impacts quality scores, member experience, revenue protection, and operational and administrative expenses, making Drips an indispensable partner in today's value-driven landscape.

Job Overview:

We are seeking a driven Senior Account Manager with healthcare experience to join our growing team during a critical phase of growth. The role is built for a relationship first leader who thrives on growing and expanding existing accounts, retaining high-value clients, and consistently delivering impact at scale across our health plan partners.

You'll serve as the strategic point of contact for several strategic accounts - specifically national, regional, and local health plans - working closely with Drips VP of Enterprise Accounts to identify expansion opportunities and ensure alignment to value. Success in this role means proactive leadership, developing and executing account plans with a sharp eye for growth, and the ability to navigate complex health plan organizations with confidence and precision.

What You'll be Responsible For:

Manage a portfolio of strategic accounts: executive relationships, expanding our footprint, retention, and delivering on key performance objectives.

Partner with client stakeholders (SVPs and Directors of Stars, Quality, Digital, Population Health, etc.) to identify and execute on expansion opportunities tied to measurable outcomes.

Lead strategic account planning and quarterly and annual business reviews that highlight value, build trust, and set the stage for long-term growth within our Voice-of-Customer initiatives.

Convert Voice-of-Customer feedback into actionable strategies and Objective Key Results (OKRs) to improve outcomes and deepen relationships.

Maintain account health by actively mitigating risks, aligning on goals, and ensuring seamless delivery in collaboration with Services and Product teams.

Forecast and report on renewal and expansion pipeline, ensuring visibility and accountability across the business.

Generate and maintain a strong expansion pipeline, converting qualified expansion opportunities into measurable bookings.

Forecast accuracy and maintain CRM discipline on opportunity progress.

What You Bring:

5-10+ years of enterprise account management experience, or consultative enterprise sales.

Experience in healthcare, health plans, and tech-enabled services (preferred).

Consistent sales quota achievement and Gross and Net Retention success.

Ability to monitor client health, proactively mitigate risk, and have rigor around problem-solving.

Proven ability to sell $1M+ multi-year expansion deals with complex sales motions and 4 - 6+ month cycles.

Deep understanding of payer market dynamics, complexities, and decision-making structures who can advise clients with expertise.

Command and executive presence with the ability to lead strategic conversations SVP decision-makers.

Embraces and contributes to high-performance culture, grounded in team collaboration, discipline, accountability, integrity, and a high drive.

Proven natural leader with the ability to influence and elevate the team around them.

Strong communication and account planning discipline and execution.

Why Join Us?:

Category-defining company solving meaningful problems at scale

Partner with leading health plans on initiatives that matter

Enterprise sales with purpose

High performance culture and value-driven teams

Competitive base + uncapped commission upside

Unlimited PTO

Drips

Go to Apply

Share this job

Similar Jobs

Senior Digital Marketing Manager, Urology

Boston Scientific • Maple Grove, MN • 4h ago

Hospital & Medical

Additional Location(s):US-MA-Marlborough Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by...

4h ago

Go to Apply

Registered Nurse - Emergency Department - RN

Mayo Clinic • Lake City, MN • 4h ago

Hospital & Medical

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to ou...

4h ago

Go to Apply

Caregivers, Medpassers

COH Holdings • Cottage Grove, MN • 5h ago

Hospital & Medical

Caregivers/Medpassers Full Time Shift: PM, NOC Pay Range : $19.00-$22.00 DOQ White Pine Senior Living is seeking a CNA/Caregiver for our Cottage Grove II location. Our vision is to serve people and serve them better than...

5h ago

Go to Apply

Registered Nurse

Ecumen • Mankato, MN • 14h ago

Hospital & Medical

Description RN | Part-Time or Full-Time | Every Other or Every 3rd Weekend Rotation | Mankato MN. The Registered Nurse (RN) is responsible for ensuring that the health and safety needs of all residents are met. This posi...

14h ago

Go to Apply

Registered Nurse

Ecumen • Mankato, MN • 14h ago

Hospital & Medical

14h ago

Go to Apply

Registered Nurse-PRN

Advanced Correctional Healthcare • Mankato, MN • 14h ago

Hospital & Medical

Registered Nurse-PRN Job Details Job Location Blue Earth County Justice Center - MN - Mankato, MN Position Type PRN Education Level Not Specified Salary Range $40.00 - $50.00 Hourly Travel Percentage None Job Shift Any J...

14h ago

Go to Apply

Public Health Nurse

Beltrami County • Bemidji, MN • 14h ago

Hospital & Medical

Beltrami County is creating an eligibility list for a full-time, benefited PHN to provide Public Health nursing services which may include WIC, Maternal Child Health Family Home Visiting, Public Health Nurse Clinic, Case...

14h ago

Go to Apply

Medical Biller

TEKsystems • Minneapolis, MN • 19h ago

Hospital & Medical

We are seeking a confident and detail-oriented Medical Biller to join our team. This role is essential in managing the full billing cycle, including insurance processing, payment posting, and patient communication regard...

19h ago

Go to Apply

Medical Biller

TEKsystems • Edina, MN • 19h ago

Hospital & Medical

TEKsystems is actively hiring for a medical biller for a doctor's office in Edina, MN! Description: This person will be doing all of the billing basics- will be managing the billing insurance processing payments for the...

19h ago

Go to Apply

Medical Sewer

Aerotek • Maple Grove, MN • 20h ago

Hospital & Medical

Seeking Medical Assemblers to Join Our Team $23/hr+ Working in a Cleanroom Job Description This position supports the daily operations of tissue sewing for heart valve assembly. As a member of the Operations team, you wi...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.