CLUB Customer Service

Cabela's • Boise, ID • 1d ago

POSITION SUMMARY:

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

ESSENTIAL FUNCTIONS:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.

Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.

Demonstrates products to customers.

Remains knowledgeable of advertised sales.

Helps meet metric goals and objectives for self and store.

Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.

Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.

Provides daily feedback and reports in a timely and accurate manner.

Provides peer coaching, recognition, and support as a CLUB advocate and representative.

Provides service to all areas of the store based on business need.

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience

Experience: 0 to 2 Years of Experience

KNOWLEDGE, SKILLS, AND ABILITY:

Excellent organization skills and attention to details.

Experience in a customer service environment.

Excellent verbal and written communication skills.

Adaptability to new processes and procedures.

Excellent self-motivation and initiative while unsupervised.

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Stand and/or walk during shift to assist customers on the sales floor, etc.

Hear well enough to constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Constantly assess the accuracy, neatness and thoroughness of work assigned

Light work that includes lifting and moving objects up to 20 pounds constantly

Occasionally ascend or descend ladders, stairs, step stools, etc

Occasionally work in noisy environments

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Cabela's

Similar Jobs

Marketing Manager - Remote

Prime Therapeutics • Boise, ID • 2min ago

Management & Administrative

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Marketing Manager - Remote...

2min ago

Go to Apply

Customer Service Representative

Robert Half • Boise, ID • 4min ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative/Loan Procesesor to join our team in Boise, Idaho. This long-term contract position offers an excellent opportunity to build lasting relationships...

4min ago

Go to Apply

Customer Service Representative

Robert Half • Meridian, ID • 5min ago

Management & Administrative

Description Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer S...

5min ago

Go to Apply

Customer Service Representative

Robert Half • Meridian, ID • 8min ago

Management & Administrative

8min ago

Go to Apply

Account Manager II - DB Sales

Lumen • Boise, ID • 13min ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

13min ago

Go to Apply

Account Manager II - DB Sales

Lumen • Boise, ID • 16min ago

Management & Administrative

16min ago

Go to Apply

Manager, Supply Chain

Sumitomo Pharma • Boise, ID • 19min ago

Management & Administrative

Sumitomo Pharma Co., Ltd. is a global pharmaceutical company based in Japan with key operations in the U.S. (Sumitomo Pharma America, Inc.), Canada (Sumitomo Pharma Canada, Inc.) and Europe (Sumitomo Pharma Switzerland G...

19min ago

Go to Apply

Senior Manager Software Engineering - Ticketing

Lumen • Boise, ID • 15h ago

Management & Administrative

15h ago

Go to Apply

Technical Account Manager

SHI • Boise, ID • 1d ago

Management & Administrative

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and servi...

1d ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Boise, ID • 1d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.