Customer Service Representative

Robert Half • Rancho Cordova, CA • 8h ago

Description We are looking for a dedicated Customer Service Representative to join our Administrative Support division in Rancho Cordova, California. This is a contract position offering an opportunity to provide exceptional service at the One Stop Customer Service counter while performing a variety of administrative tasks. The ideal candidate will possess strong organizational skills and proficiency in essential software tools, ensuring smooth daily operations and excellent customer interactions.

Responsibilities:

Serve as primary coverage for the One Stop Customer Service counter, including lunch shifts and additional coverage as needed.

Handle daily mail processing tasks, including using a postage machine for outgoing mail and distributing mail at the end of each day.

Perform light administrative duties such as data entry and email correspondence.

Assist with end-of-day office tasks, such as refilling copier paper, cleaning and organizing conference rooms, and tidying shared spaces.

Distribute fresh fruit deliveries to offices and ensure communal refrigerators are cleaned out weekly.

Maintain general office organization and contribute to overall workplace cleanliness.

Schedule appointments and manage calendars as necessary to support office operations.

Provide outstanding customer service by answering inbound calls and addressing inquiries efficiently. Requirements - Proficiency in Microsoft Outlook, Word, and basic Excel.

Strong customer service skills, with experience in answering inbound calls and handling inquiries.

Ability to perform data entry tasks with accuracy and attention to detail.

Capability to manage email correspondence professionally and promptly.

Experience in scheduling appointments and maintaining organized calendars.

Familiarity with general office maintenance and organization practices.

Excellent communication skills and a customer-focused attitude.

Ability to multitask and adapt to various administrative responsibilities. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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