Unified Communications Engineer

CoSolutions, Inc. • United States, United States • 8h ago

Location: Fairmont, WV

The ideal candidate will have practical experience voice and video systems and implementing connections between voice and video media. This position requires that the candidate have an active Top-Secret cl earance with a CI Poly.

Responsibilities include:

Engineers, implements, and maintains complex communication solutions and maintains complex communication solutions.

Provides expert level Tier 3/4 troubleshooting support focused on all enterprise integrated Unified Communications, voice, video, and A/V capabilities on all enterprise enclaves.

Works with remote users to successfully configure and maintain connections with existing video conferencing equipment.

Assures system security focus.

Resolves OS installation, system patching, and STIG implementation issues.

Resolves other complex system level engineering challenges as required.

Proactively addresses operations, performance, and security issues.

Qualifications:

Must possess an active Top-Secret security clearance

Bachelor's degree in Engineering, Information Technology, Computer Science, or related field.

A minimum of five years of experience working with voice and video systems and implementing connections between voice and video media

A minimum of three years of experience engineering, deploying, and maintaining complex system configurations based on Microsoft and Cisco infrastructures

Must also have outstanding troubleshooting skills to pinpoint and resolve calling issues, working with other system disciplines as required.

Knowledge of foundation technologies, protocols, and standards for phone systems, VTC systems, streaming video systems, and network components is required.

Thorough knowledge of Oracle SBC technology.

Ability to travel to locations for installation and/or troubleshooting systems as needed

Must be able to work well under pressure, possess excellent oral and written communication skills and have excellent organizational skills.

Certifications in related Cisco and Microsoft UC technologies are desired.

About Us

At CoSolutions we are proud to say we prioritize our employees as well as strive to create a comfortable, welcoming, and productive work environment for all. We support growth opportunity, career development, and always have open ears to new possibilities and solutions! If you are looking for a new rewarding opportunity, we would love to hear from you.

CoSolutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

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