Assistant Director of Housekeeping

Hyatt • New York, NY • 7h ago

Description:

The Director of Housekeeping plays a critical role in maintaining the reputation of the establishment by ensuring that all areas are exemplary and meet the highest standards of cleanliness in a luxury Hotel.

· Develop and implement housekeeping systems and procedures to ensure the cleanliness, hygiene, and orderliness of the premises.

· Prepare duty rosters and manage the staff schedule to cover all necessary tasks efficiently.

· Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure compliance with cleanliness and maintenance standards.

· Train, supervise, and evaluate the performance of the housekeeping staff.

· Manage the inventory of cleaning supplies and equipment, ensuring budget compliance and adequate supplies at all times.

· Address and resolve guest complaints related to housekeeping service and standards.

· Coordinate with other departments, such as Maintenance and Front Desk, to enhance guest service and efficiency.

Pay Salary Range: $85,000-$95,000

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

· Excellent organizational and time management skills.

· Strong communication and interpersonal skills to interact effectively with staff and guests.

· Detail-oriented with a critical eye for maintaining high cleanliness standards.

· Capability to work under pressure and handle multiple tasks simultaneously.

· Problem-solving skills to address staffing and guest-related issues promptly.

Primary Location: US-NY-New York City

Organization: Park Hyatt New York

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: NEW014246

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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