Supervisor, Finance

Hendrick Automotive Company • Columbia, SC • 5h ago

Hendrick Chevrolet

Location: 100 Parkridge Drive, Columbia, South Carolina 29212

Summary: The Finance Supervisor is responsible for assisting with operations, profitability, performance results, department supervision, and customer satisfaction in the Finance and Insurance department. Supervises Financial Services Producers. The Finance Supervisor works with lenders and financial institutions to provide financial services to dealership customers.

Supervisory Responsibilities: This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Assists with the sale of financing and insurance to customers.

Works towards improving sales and operations in the department.

Reviews profitability to dealership of financing arrangements.

Provides input to upper management and Human Resources to make hiring and discipline decisions.

Trains and supervises Financial Services Producers.

Ensures Financial Services Producers are AFIP Certified.

Ensures Financial Services Producers are utilizing the menu selling process.

Oversees completion and submission of all financing documents; and, ensures Financial Services Producers are using a deal checklist.

Works closely with sales and finance team, maintains effective employee relations

Monitors departmental compliance with lending laws and regulations

Maintains CSI at or above Company standards

Maintains an organized, clean and safe work area

Participates in required training

Follows Safeguards rules and regulations.

Demonstrates the Company's Core Values

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

o High School Diploma

v Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

v Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

o up to 3 years

v 3-5 years

o 5+ years

Education/Experience:

Advanced sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry.

Certificates and Licenses:

v Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office Products. Intermediate ability and knowledge of the Finance and Insurance portion of the Dealership Management System.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed primarily in finance and insurance and sales areas. Considerable time spent on the phone and at a computer. Work involves frequent customer contact and interaction with lending institutions

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Knowledge of bank and insurance terminology and procedures. Ability to review and process sales contracts and finance documents. Ability to work with lenders and financial institutions. Knowledge of regulations and laws governing financing in the automotive industry.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf.

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