Job Description
Nordstrom's People Analytics team focuses on using organizational research, data science, and data analysis techniques to uncover employee and organizational insights that contribute to Nordstrom's long-term success. The ideal candidate for the Data Scientist role is a talented internal researcher who is passionate about using data and organizational theories to partner with and support HR, business, and people leaders to make informed decisions. In this role, the individual will be expected to be hands-on with data while also able to communicate results effectively to build trust and drive business value.
As an integral part of our People Analytics team, the primary responsibility of the Data Scientist 1 role is to utilize data science and analytics to deliver actionable results to support our Human Resources platforms and programs. You will assist in creating, measuring, and maintaining KPIs for our 15,000 salespeople, provide advanced insights from company-wide surveys, and perform ad-hoc analyses for all touchpoints throughout the employee lifecycle.
A day in the life...
Promote a data-driven culture by educating cross-functional HR partners and business leaders on the value and effective usage of people analytics.
Conduct in-depth analyses using statistical methods, regressions/ML models, and other analytical techniques to uncover insights related to talent, engagement, KPI drivers, turnover, and productivity.
Support salespeople across Nordstrom stores by analyzing engagement and employee experience trends, identifying characteristics of high-performing individuals and successful departments, and maintaining salesperson scorecard KPIs and goals to drive performance and employee growth.
Design and manage interactive dashboards to encourage data-driven decision making and stakeholder self-service.
Work with peers and stakeholders to analyze employee survey results and uncover valuable insights using various analytical methods.
Develop and refine metrics tailored to unique sections of the employee lifecycle, including onboarding, internal career growth and mobility, development milestones, and turnover.
Manage time effectively to tackle ad-hoc requests while maintaining larger projects and exploratory efforts.
Identify new opportunities with pragmatic research, data science, and advanced analytics to translate into actionable recommendations that inform strategic business decisions.
You own this if you have...
Master's degree in industrial/organizational psychology, organizational behavior, social psychology, computer science, data science, data analytics, mathematics, statistics, or closely related field.
3+ years of corporate experience in data science and analytics using SQL in a variety of RDMS environment.
Direct experience in human resources (HR)/people data analytics, employee surveys, and qualitative data analysis.
Ability to apply quantitative analysis to HR data and synthesize it into compelling narratives to influence leadership decision-making
Strong data visualization skills with ability to build and maintain insightful dashboards.
Experience with R and SQL for querying, data manipulation, and analyses.
Experience gathering data from multiple sources (writing SQL queries, creating/editing/automating Workday reports, etc.) to triangulate for research and analysis with minimal support.
Experience in statistical analysis methodologies such as decision trees, neural networks, LLMs, clustering, factor analysis, regressions, forecasting, survival analysis, etc.
Strong consulting skills with experience in stakeholder management.
Excellent verbal and written communication skills.
Location:
Nordstrom offers remote employment of this position in all US states except AR, MS, MT, ND, SD, VT, WV, and WY.
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$121,500.00 - $188,500.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\Overview\16.pdf
About Us
We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
