Operations Senior Analyst Markets
Charlotte, North Carolina
Job Description:
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Job Summary:
The MLI Settlements Operations Analyst plays an integral role in the support of hedge fund / professional trading group clients and our institutional trade desks. The position includes providing operational support to the BU and MLI Entity clients directly on reporting and trade research.
Responsibilities:
Inventory management, fail research on securities lending between the stock loan desk and MLI PB clients,conducting research in regards to reclaims, erroneous trade bookings and treasury settlements.
Internal reconciliation and fail research of all MLI Entity transactions, following up with the Stock loan desk and contra brokers directly to resolve aged fails, prioritizing and mitigating risk on treasury settlements, and performing detailed root cause analysis.
The role includes interaction with the Front Office Business Unit and other internal support departments such as the stock loan desk, Corporate Actions and counterparts in EMEA, APAC and AMRS regions.
The position also includes continuous improvement opportunities which involves using metrics analytics and compiling data in a way which tells a story with the aim of influencing errant client or counterparty behavior.
Required Qualifications:
Ability to multi-task and operate under high pressure situations. Strong PC and Microsoft skills (Excel, Word, Access, etc.).
Excellent communication skills both verbal and written. Interpersonal skills must be very strong and team player.
Must have a keen ability to efficiently manage time and priorities. Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization .
Desired Qualifications:
Ability to analyze data and challenge the status quo
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Skills:
Attention to Detail
Critical Thinking
Data Collection and Entry
Recording/Organizing Information
Research
Fraud Management
Interpret Relevant Laws, Rules, and Regulations
Problem Solving
Quality Assurance
Risk Management
Adaptability
Customer and Client Focus
Prioritization
Result Orientation
Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
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