Working Title: Senior System Business Analyst
Job Class: Information Technology Specialist 5
Agency: Housing Finance Agency
Job ID : 86877
Location : St. Paul
Telework Eligible : Yes, up to 50% of scheduled workdays. Teleworking employees are required to live in Minnesota or within 50 miles of the St. Paul office if in Wisconsin.
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 06/16/2025
Closing Date : 06/23/2025
Hiring Agency/Seniority Unit : Housing Finance Agency / Housing Finance-MAPE
Division/Unit : BTS - Project Management
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $39.14 - $66.92 / hourly - $81,724 - $139,728 / annually
Classified Status : Classified
Supervisor : Millicent Kasal
Bargaining Unit/Union : 214 - MAPE
FLSA Status : Exempt - Professional
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Minnesota Housing is hiring! We're a mission-focused financial institution looking for a Senior Systems Business Analyst who will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. This includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives. This position offers a unique opportunity to lead business analysis on impactful initiatives, influence strategic decisions and work with cross-functional teams to innovate and achieve excellence.
Essential Job Duties
Perform the business analysis activities, tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions to enable the organization to achieve its goals.
Must analyze and synthesize information provided by a large number of people who interact with the business (customers, staff, IT, executives, etc.).Responsible for eliciting the actual needs of stakeholders (not just desires) and successfully managing, translating and communicating these needs between the various groups.
Provide Business Analysis Planning and Monitoring to plan and determine which activities are necessary in order to complete the business analysis effort for the project.This includes: the identification of stakeholders; selection of business analysis techniques; the process used to manage requirements; and how to assess progress of work and activities.
Provide Requirements Analysis to progressively prioritize and elaborate requirements to enable the project team to implement a solution that fulfills the needs of the organization and stakeholders.This involves analyzing stakeholder needs to define solutions that meet those needs; functional and non-functional requirements; modeling the business domain using process diagrams, flowcharts, data models, etc.; exploring behavior models using use case, user experience design, storyboards, wire-frames, user profiles and user stories; and verifying and validating final requirements.
Provide peer review analysis leadership and mentoring (includes but is not limited to feedback, guidance, oversight and direction).
Provide Solution Assessment and Validation to assess proposed solutions to determine feasibility and best fits for gathered requirements - identifying and documenting gaps and shortcomings.This covers: evaluating alternate solutions; quality assurance processes; support through implementation; and post implementation reviews.
Identify possible areas of concern around system problems and opportunities for re-engineering and redesigning systems and services.Recommend process improvements.
Perform other duties as assigned.
Minimum Qualifications
To be qualified for and considered for this position, applicants must meet all of the minimum qualifications listed below. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.
Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
5years of experience in progressive experience as a technology systems business analyst.
A Bachelor's degree in Information Technology may substitute for 12 months of experience - or - a Master's degree in the listed fields may substitute for 18 months of experience
Understanding and experience with System Development Life Cycle (SDLC) processes and project management methodologies.
Eliciting and managing requirements by creating business analysis documentation such as business process modeling, gap analysis artifacts, use cases, user stories and acceptance criteria, @context diagrams and functional decompositions.
Effective communication skills, with the ability to comprehend and convey complex information in a clear, accessible manner-whether through verbal, written, or visual means-to facilitate mutual understanding across diverse audiences.
Ability to collaborate and work effectively as part of an Agile team.
Customer service skills that include active listening, empathy, the ability to effectively resolve problems.
Cultural competency as demonstrated by skills for communication and interaction across cultures and awareness of one's own world view and that different world views exist.
Preferred Qualifications
Experience working with vendor products, configurable products, and commercial off-the-shelf (COTS) product implementations.
Experience supporting Salesforce or other CRM applications.
Experience with Azure DevOps (ADO).
Ability to provide effective mentorship and coaching to team members.
Support a newly formed Enterprise Project Management office by analyzing, identifying and supporting continuous process improvement initiatives.
Physical Requirements
Requires moving office items such as file folders and small office tools.
Additional Requirements
This position requires successful completion of the following:
Reference Checks.
Job related background checks.
Conflict of Interest Disclosure.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
