Inside Sales Engineer

Westinghouse Electric Company • New Stanton, PA • 1d ago

Reference #: 25751 Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As an Inside Sales Engineer, you will support the Asia region, with a focus on supporting various Nuclear Power Plants. You will serve as the Westinghouse Parts Business (WPB) primary customer contact for our Asia customers by supporting sales while achieving high levels of customer satisfaction. You will have responsibility for cross-discipline decision making that includes customer interface, engineering, pricing, and supply chain. To help achieve business growth targets, you will coordinate with outside sales managers to manage standard sales opportunities and identify new or non-traditional opportunities in both current and growing markets. You will report to the EMEA/Asia Inside Sales Manager. This is a remote position that can be performed from anywhere within the United States or Europe.

Key Responsibilities: Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces. Effectively manage the quote turnaround time by coordinating with internal stakeholders. Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support. Interact with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction. Review and act upon weekly operational reports to achieve key performance metrics. Work with outside sales managers, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history. Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing. Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution. Prepare, review, edit, and help compile various reports relevant to customer satisfaction and internal metrics. Prepare special reports with observations, trends, and recommendations to management. Other duties as assigned with the goal to improve customer relationship and Westinghouse strategic initiatives.

Qualifications: 2+ years of experience Bachelor Degree in business, engineering, or equivalent Equivalent combination of experience and education will be considered. Experience with contract review, interpretation, negotiation and amendment. Prior sales and customer service experience

LI-Remote

Why Westinghouse? Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer: Competitive Salary Comprehensive Health, Wellness and Income Protection Benefits Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members 401(k) Savings Plan with Company Match Paid Vacations and Holidays Opportunities for Flexible Work Arrangements Educational Reimbursement Program Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com. Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Westinghouse is an Equal Opportunity Employer -- Minority / Female / Disability / Vet

As an equal opportunity employer, Westinghouse Electric Company, LLC is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnams Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact Westinghouse for assistance.

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