Front Desk Receptionist

America's Best • Naples, FL • 7h ago

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com (https://www.americasbest.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed!

What would you do? - The Specifics

Ensures high quality customer service while following all safety protocols.

Ensures a smooth flow of customers through the store.

Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

Processes and understands managed care plans while obtaining document information from the insurance company as needed.

Provides customers basic and accurate information.

Schedules and confirms appointments, follow-up visits and classes.

Files all patient records daily and pulls patient files for the next day's appointments.

Checks order status and notifies customers when orders are in or of any delays.

Keeps reception area tidy and presentable with all necessary materials.

Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.

Participates in regularly scheduled mandatory communication meetings.

Are you the right fit? - The Suitable Talent

Fluent in reading and speaking both English and Spanish.

Experience as a Receptionist, Front Office Representative or similar role preferred but not required.

0-2 years related experience or training preferred.

Experience handling multiple phone lines preferred.

Strong customer service skills required.

Strong organizational skills required.

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Similar Jobs

Licensed Optician - Assistant Manager

Eyeglass World • Naples, FL • 7h ago

Retail & Hospitality

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sungl...

7h ago

Go to Apply

Maintenance Mechanic NN

NCH • Naples, FL • 7h ago

Retail & Hospitality

DEPARTMENT: 28060 - Engineering North Naples LOCATION: 11190 Health Park Blvd, Naples, FL, 34110 WORK TYPE: Full Time WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering prem...

7h ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Bonita Springs, FL • 1w ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Naples, FL • 3w ago

Retail & Hospitality

3w ago

Go to Apply

Food and Beverage Operations Manager

Marriott • Marco Island, FL • 3w ago

Retail & Hospitality

Additional Information Korals Lounge, Relocation Assistance Available Job Number 25083199 Job Category Food and Beverage & Culinary Location JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco I...

3w ago

Go to Apply

Server- Assisted Living - Part-time - Variable

ProMedica Health System • Naples, FL • 7h ago

As a Dining Room Server, you deliver and serve meals and snacks to residents, families, and guests in an efficient, attentive, and courteous manner to achieve an overall gracious dining experience. No late nights! AMAZIN...

7h ago

Go to Apply

Sales Associate - Optical

America's Best • Naples, FL • 7h ago

Sales & Marketing

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000+ stores and counting. Each location combines both parts of the o...

7h ago

Go to Apply

Sales Associate - Optical

America's Best • Naples, FL • 7h ago

Sales & Marketing

7h ago

Go to Apply

Sales Associate - Optical

America's Best • Naples, FL • 7h ago

Sales & Marketing

7h ago

Go to Apply

Customer Service Associate

Walgreens • Marco Island, FL • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.