Back to Jobs search

Customer Service Supervisor

Ollie's Bargain Outlet • Houston, TX • 7h ago

Description

Join our team and live the Ollie-tude!: (Ollie's Core Values)

BE A TEAM PLAYER- Associates are expected to be supportive and work together.

BE CARING- How do I treat others with courtesy, dignity, and respect?

BE VALUE OBSESSED- Live the "good stuff cheap" mindset.

BE COMMITTED- Operate with grit, passion, tenacity, and action.

BE GROWING- How do we get better every day?

BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.

401K, generous company match with immediate vesting.

Strong field sales career growth & talent development culture for top performers.

20% associate discount on all Ollie's purchases.

Vast array of voluntary benefits.

The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience.

Primary Responsibilities:

Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.

Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary.

Ensure that all product at the front end is merchandised per the visual merchandise standards.

Ensure that the front-end, entrance, and exterior of the building are maintained properly.

Ensure that front end operations, store standards, and company programs meet all operational expectations.

Assist with developing, evaluating, and supervising front end Associates.

Complete any additional responsibilities and/or duties as assigned.

Qualifications:

Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred.

Ability to work evenings, weekends, and holidays on a regular basis.

Must have a positive attitude and the ability to interact well with others.

Physical Requirements:

Ability to lift and carry up to 50 pounds.

Ability to push and pull up to 35 pounds.

Ability to stand for extended periods and work in a safe manner

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Qualifications

Motivations

Preferred

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Required

Cash handling

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Operations Engineering Manager - Building 3

MiTek Inc. • Houston, TX • 7h ago

Management & Administrative

MiTek Inc. seeks to hire an Operations Engineering Manager - Building 3 for its Houston, TX location to provide leadership to ensure ongoing process improvement initiatives that deliver excellence across the entire value...

7h ago

Go to Apply

Sr. Account Manager

Lowe's • Houston, TX • 7h ago

Management & Administrative

Fuel What's Next at Lowe's - Join Our Pro Sales Team! At Lowe's, we're accelerating our commitment to professional customers. As a Senior Account Manager, you'll help shape the future of how we serve and grow with Pro co...

7h ago

Go to Apply

Engineering Manager

Schwan's Company • Houston, TX • 7h ago

Management & Administrative

Schwan's Company, a U.S. affiliate of the global lifestyle brand CJ CheilJedang Corporation, is a leader in manufacturing and marketing quality foods enjoyed nationwide. We have beloved brands like Red Baron®, Tony's®, B...

7h ago

Go to Apply

Chief Operating Officer - Practice Plan - 2500011D

UTHealth • Houston, TX • 7h ago

Management & Administrative

Chief Operating Officer UTHealth Houston- Practice Plan Position Summary: The Chief Operating Officer (COO) of Practice Plan, in a leadership partnership with the Chief Medical Officer-Primary Care (CMO-PC) and the Chief...

7h ago

Go to Apply

Cyber Oracle Cloud Security - Consultant

Deloitte • Houston, TX • 7h ago

Management & Administrative

Cyber Oracle Cloud Security -Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients naviga...

7h ago

Go to Apply

Operations Manager

Amazon • Houston, TX • 7h ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager....

7h ago

Go to Apply

SAP Order to Cash (SD) Consultant, Manager

PwC • Houston, TX • 7h ago

Management & Administrative

Specialty/Competency: SAP Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% A career in our SAP Customer team, within our SAP consulting practice, will provide you with the opportunity t...

7h ago

Go to Apply

Manager - SAP Product Costing (Semiconductor industry)

Deloitte • Houston, TX • 7h ago

Management & Administrative

Manager - SAP Product Costing (Semiconductor industry) Immerse yourself in Deloitte's SAP practice, where cutting-edge technology meets transformative business solutions. As part of our diverse team of strategic advisors...

7h ago

Go to Apply

General Clerk / Administrative Assistant

Zantech • Houston, TX • 7h ago

Management & Administrative

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with...

7h ago

Go to Apply

Account Manager / Account Director (Houston, TX)

Kinder Morgan • Houston, TX • 2d ago

Management & Administrative

Account Manager / Account Director (Houston, TX) Job ID #: 30677 Location: TX-HOUSTON Functional Area: Commercial Position Type: Full Time Experience Required: 3 - 5 Years Relocation Provided: May be Considered Education...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.