Business Systems Analyst

Robert Half • Houston, TX • 15h ago

Description

Specific Responsibilities

Enterprise Application Architect

Serve as the primary owner of the full application lifecycle-from selection and implementation to continuous improvement, support, and eventual decommissioning.

Innovation Advocate

Champion a "Business First" mindset within the application support team, driving innovation in AI, automation, business intelligence, and process optimization.

Project Management Leader

Lead application-related projects using industry best practices, ensuring timely delivery within defined scope and budget constraints.

Automation Subject Matter Expert (SME)

Drive the adoption of process automation, data integration, and analytics solutions to enhance operational efficiency and unlock new capabilities.

Cross-Functional Collaborator

Partner closely with business units to expand system utilization, facilitate smooth deployments, and promote user adoption of application solutions.

Compliance and Governance Steward

Oversee application administration, technical documentation, and procedural adherence in alignment with IT controls and compliance standards, including SOX audit readiness.

Vendor Relationship Manager

Manage strategic partnerships with third-party application vendors, leveraging skills in strategic planning, data-driven decision-making, cultural awareness, financial oversight, and contract negotiation.

Team Contributor

Perform additional duties as assigned, supporting the broader goals of the organization

Requirements

Technical Qualifications

Education & Certifications

Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, or a related field; or equivalent experience (minimum of 5 years), supplemented by current certifications such as PMP and Microsoft Power BI Data Analyst Associate.

Professional Experience

At least 5 years of hands-on experience in application support, with a strong track record in project management and supporting enterprise business applications, including ERP systems, data warehouses, SSRS reporting, Power BI, and CRM platforms.

IT Service Management

Solid understanding of IT service management frameworks such as ITIL, with practical experience using ticketing systems, knowledge bases, and configuration management tools.

Technical Proficiency

Proficient in scripting languages such as Python and PowerShell, and experienced with automation technologies including Robotic Process Automation (RPA).

AI & Analytics Tools

Demonstrated experience with AI tools like ChatGPT, Microsoft Copilot, and other generative AI platforms.

Database & Reporting

Strong SQL skills and experience in database design and development.

Business Systems Knowledge

Familiarity with accounting and financial principles, with preferred experience using platforms such as Microsoft Dynamics, InEight, Coupa, Salesforce, and financial planning tools.

Preferred Certifications

Additional certifications in Project Management, Microsoft technologies, and ITIL are highly desirable

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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