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Working Title:
Administrative Assistant to the Office of Placement and Licensure - Customer Svc Special Intermed
Institution:
Southwest Minnesota State University
Classification Title:
Customer Svcs Specialist Int
Bargaining Unit / Union:
206: AFSCME - Clerical and Office
City:
Marshall
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$20.45 - $28.79
Job Description
This position exists to:
Contribute to the workflow of placements by importing placements in the Student Learning and Licensure system (SLL) after they are secured.
Communicate respectfully and professionally with students, staff, School of Education faculty, cooperating teachers, and university supervisors.
Provide administrative/clerical support to the Office of Placement and Licensure, including, but not limited to, processing expense reports and spend authorizations, processing stipends, maintaining office supplies, and assisting with the preparation of materials and food for seminars.
Process contracts with partnering schools and keep accurate records.
Maintain confidential student online files.
Minimum Qualifications
Word processing and spreadsheet skills sufficient to use software such as Microsoft Word and Excel to create, format, and edit a variety of documents.
Skill in customer service sufficient to perform the duties with politeness, respect, and interest in positive problem solving.
Organizational skills and the ability to manage multiple tasks and meet deadlines in a setting where supervision is not constant.
Ability to adhere to rules and regulations.
Ability to follow detailed instructions and explain complex processes.
Ability to maintain confidentiality of private information.
Ability to use and learn technology with efficiency.
Preferred Qualification
Knowledge of Statewide Record System (ISRS) used by all MnSCU institutions for human resources, purchasing, and creating reports.
Knowledge of Perceptive Content, Work Day and SLL systems.
Knowledge of the rules and regulations from the MN Department of Education in order to insure compliance will all Professional Educator Licensing and Standards Board (PELSB) requirements.
Knowledge of current program procedures and policies for SMSU clinical experiences and the Office of Placement and Licensure.
Knowledgeable and able to answer questions about the MN Tiered Licensure System.
Work Shift (Hours / Days of work)
Monday - Friday; 8:00 am - 4:30 pm
Telework (Yes/No)
No
About
Southwest Minnesota State University is one of seven universities in the Minnesota State system. SMSU gives highest priority to excellence in teaching and preparing students to be lifelong learners through quality undergraduate teaching/advising and close student/faculty relationships. Its mission, dating back to 1967, provides access to university-level programs in liberal arts & professional studies. The University has a special commitment to the educational needs of the people in its service region reflected through its curricula, cultural programs, diversity of staff and students, cooperative relationships with the public and private sectors, and regional institutions. The 216-acre campus encompasses 24 modern, interconnected, and accessible buildings. Marshall (pop. 13,000) is the hub of a rich agricultural area and offers a variety of cultural, recreational and educational opportunities. The position is an opportunity to be part of a vibrant, dynamic and growing institution that is searching for exceptionally talented people.
Southwest Minnesota State University complies with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act. You can find our Annual Security and Fire Safety Report online at Annual Security and Fire Safety Report (smsu.edu) . This report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain non-campus buildings or property owned or controlled by Southwest Minnesota State University. If you prefer a hard copy, please contact the Department of Public Safety at 507-537-7252.
We are committed to responding to the educational needs of our changing communities and to providing opportunities for enhancing knowledge, skills, and values in a supportive learning environment. We recognize and assert the value of inclusion as an ethical imperative and as a necessity for academic rigor, student success, and lifelong learning. Our goal is to strive for inclusive excellence in our commitment to preparing all students and employees for success.
Federal Public Service Student Loan Forgiveness Program (https://studentaid.gov/pslf/#!/pslf/launch)
Programs, resources and benefits eligibility varies based on @type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Southwest Minnesota State University is a member of the Minnesota State system and is an equal opportunity educator and employer. SMSU is committed to equal employment opportunities for all applicants and to providing employees with a work environment free of discrimination and harassment. SMSU does not tolerate discrimination or harassment of any kind. Women, diverse populations and individuals with disabilities are encouraged to apply. Applicants must be able to lawfully accept employment in the United States. Requests for reasonable accommodation of a disability during the application and/or interview process should be made to the Affirmative Action Office, 507-537-6208. For TTY communications, contact Minnesota Relay Service at 1-800-627-3529. This vacancy notice is available in alternative format upon request.
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
08-13-2025
Position End Date:
Open Date:
06-11-2025
Close Date:
06-26-2025
Posting Contact Name:
Bailey Johnson
Posting Contact Email:
bailey.johnson.2@smsu.edu