Pastry Supervisor (temporary assignment)

Omni Hotels • Boston, MA • 5d ago

Location

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Job Description

Responsible for all prep and production for the pastry operation, in accordance with hotel standards. The Cook comprehends the food and beverage menus and ingredients and cooks all bakery items to highest quality and presentation standards.

Responsibilities

Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations.

Contribute to the day to day pastry operation for all functions, to include efficient and effective food production.

Perform all necessary tasks of a pastry cook according to hotel operating procedures to include but no limited to food prep, food production, kitchen and food equipment cleaning.

Perform all sidework as assigned by management including but not limited to food service prep, the cleaning of food and beverage equipment, tables, walls, shelving and floors surrounding assigned work area.

Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.

Responsible for the upkeep, safety and cleanliness in food preparation areas, refrigeration and storage areas.

Responsible to adhere to all proper trash procedures.

Work with Executive or Sous Chef to plan and implement menu development. Produce current and creative pastries/desserts that are relevant with hotel concepts.

Must retain and maintain complete knowledge of all food and beverage menu items.

Maintain up to date knowledge of local and international market trends in order to create food products that are relevant, thereby maximizing sales opportunities.

Control requisitioning of food quantities by forecasting volume to achieve maximum profitability by avoiding over/under production.

Responsible for ensuring that the correct standards are being maintained. Responsible for ensuring a high food quality and presentation.

Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.to the kitchen sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensures prompt delivery and quality control from point of departure to arrival.

Responsible to maintain all equipment to a high standard. Report any equipment issues to the Banquet Chef for maintenance.

Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.

Executes all necessary instructions on BEOS for events and inspects all banquet food stations prior to event start. Handles all special requests and pop ups as needed.

Responsible to attend daily stand up meeting to gather relevant information prior to each event.

Assist in developing specific goals and plans to prioritize, organize and accomplish set goals.

Encourages and builds mutual trust, respect and cooperation among associates. Treats co-workers fairly and equitably.

Maintain a professional, neat and organized appearance according to Omni standards.

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

Conduct/attend all required department trainings and meetings.

Perform any other duties required by leadership

Qualifications

Candidate must be able to read recipes and execute pastry service.

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.

A minimum of one year relevant pastry cook experience in a large convention hotel is strongly preferred.

Must have proper knife handling skills

Must be willing to work flexible hours as needed during busy times and high-profile events, including morning, nights, weekends and holidays.

Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.

Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

Must have the ability to report to work on time and when scheduled.

Must have the ability to stand and/or walk for extended periods of time.

Must meet standards of appearance and maintain a high level of personal hygiene at all time.

Clear, concise written and verbal communication skills. The candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.

Computer literacy to include: Payroll / scheduling/ tome off request systems and Kitchen Equipment.

Must be able to provide unexpired Serve Safe certification at time of hire

Job LocationsUS-MA-Boston

Posted Date43 minutes ago(6/10/2025 5:59 PM)

Requisition ID 2025-123784

of Openings 1

Category (Portal Searching) Culinary

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