Account Specialist

Performance Review Institute • Warrendale, PA • 4d ago

Reference #: JR100050 SAE Industry Technologies Consortia (ITC), Performance Review Institute (PRI) and SAE International (SAE), deliver shared solutions to industry's common challenges.

Join us and create a higher standard for a better world.

Manage PRI Registrar client satisfaction and rapport processes from receipt of a contract from the sales department through the registration decision and certification. Primarily responsible for reviewing all audit documentation for accuracy and completeness and coordination of registration decisions and certificate issuance process. ESSENTIAL FUNCTIONS Manage client and lead auditor adherence to audit report and nonconformance resolution policies, as well as analyzing all metrics associated with these processes, so that PRI Registrar registration decisions are timely and integrity-based. Provide client/auditor support services including reviewing completed audit package process to ensure integrity of all critical process records. Coordinating the registration decision process from return of the audit package to the actual decision for assessment, re-assessment and continuation decisions and certification issuance. This includes the communication with customers when certifications are withheld (e.g., due to lack of payment), suspended or withdrawn, and complete defense of the registration processes during oversight and internal audits. Support the client reaccreditation process, in coordination with Sales as necessary. Maintain and monitor service metrics with regard to customer satisfaction throughout the entire registration process.

MINIMUM REQUIREMENTS Bachelor's degree with related course work and administrative / customer service experience, or equivalent. Effective interpersonal and team-building skills. Excellent written and spoken communication skills related to customer service and team work. Strong computer skills and ability to work with appropriate computer application programs. Excellent analytical and organizational skills.

PREFERRED QUALIFICATIONS ISO 9000 quality system experience, preferred.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Able to travel at least 10% of the time. Ability to read/review documents. Ability to work for long periods at a computer/desk. Standard office environment.

ABOUT THE ORGANIZATION

SAE IndustryTechnologies Consortia (SAE ITC)enables organizations to define and pilot best practices. SAE ITC industry stakeholders are able to work together to effectively solve common problems, achieve mutual benefit for industry, and create business value.

The Performance Review Institute (PRI)is the world leader in facilitating collaborative supply chain oversight programs, quality management systems approvals, and professional development in industries where safety and quality are shared values.

SAE International (SAEI)is a global organization serving the mobility sector, predominantly in the aerospace, automotive and commercial-vehicle industries, fostering innovation, and enabling engineering professionals. Since 1905, SAE has harnessed the collective wisdom of engineers around the world to create industry-enabling standards. Likewise, SAE members have advanced their knowledge and understanding of mobility engineering through our information resources, professional development, and networking.

Fullsight is a shared services group working across three affiliate organizations, SAE ITC, SAE International, and Performance Review Institute (PRI), uniformly delivering HR, IT, Legal, Customer Success, Finance, and Procurement services, which enables us to distribute resources across all parts of our businesses.

EEO CLAUSE Fullsight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EOE/AA employer M/F/Vet/Disability

Similar Jobs

Regional Construction Management Services Director

Volkert, Inc. • Pittsburgh, PA • 8h ago

Trucking & Construction

Reference #: 2836 Are we the road to your future? Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure,...

8h ago

Go to Apply

Regional Construction Management Services Director

Volkert, Inc. • Pittsburgh, PA • 8h ago

Trucking & Construction

8h ago

Go to Apply

Casual Nursing Assistant

UPMC • Pittsburgh, PA • 9h ago

Hospital & Medical

Join Our Community! Are you a healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers gr...

9h ago

Go to Apply

Firestop Inspector - Construction Materials Testing

Intertek • Pittsburgh, PA • 9h ago

Trucking & Construction

Firestop Inspector - Construction Materials Testing Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking an Firestop Inspector to jo...

9h ago

Go to Apply

Senior Software Engineer

Mid Atlantic Capital Group • Pittsburgh, PA • 15h ago

IT & Engineering

Architect and execute complex data integrations between the Relius recordkeeping systems and the Salesforce CRM platform to streamline retirement plan processing and financial data analysis. Develop and maintain custom b...

15h ago

Go to Apply

Medical Support Assistant

Veterans Affairs, Veterans Health Administration • Aspinwall, PA • 15h ago

Hospital & Medical

Summary Selectees from this announcement could be considered for ANY of the areas throughout the Pittsburgh facility and it's Community Based Outpatient Clinics where Medical Support Assistants are utilized. Individual a...

15h ago

Go to Apply

Orthopedic Surgeon

UPMC • Pittsburgh, PA • 15h ago

Hospital & Medical

UPMC in Williamsport, PA is seeking a BE/BC Orthopedic Surgeon to join this award-winning team of 7 other Orthopedic Surgeons and 12 APPs. Enjoy excellent work/life balance with APPs taking first call! We are a Level II...

15h ago

Go to Apply

Senior Designer - 2025-8534

Kleinfelder, Inc. • Cranberry Township, PA • 15h ago

Senior Designer - 2025-8534 DESCRIPTION/RESPONSIBILITIES: Job Description As a Senior CADD Designer, you will work on multidisciplinary projects related to energy infrastructure design and construction using a variety of...

15h ago

Go to Apply

Customer Service Representative

Robert Half • Pittsburgh, PA • 23h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and long-ter...

23h ago

Go to Apply

Manager, Finance

Cook Medical • Pittsburgh, PA • 23h ago

Finance & Accounting

Overview Cook MyoSite, Inc., part of the Cook Group, Inc. family of companies, is on a mission to make regenerative medicine a part of everyday medicine. We're investigating our core technology, autologous muscle-derived...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.