Senior Associate, Commercial Operations

Kroll, LLC • New York, NY • 4d ago

Kroll is seeking an experienced Senior Associate, Commercial Operations (Bid Manager) within our Proposal Delivery Services Team who will coordinate and assemble a bid team that has the skills to analyze, prepare and submit a winning bid, whilst taking ownership of the end-to-end bid process. This is a unique opportunity to work with a wide variety of internal teams, providing scalable solutions to support client service colleagues around the world. Candidates are required to have consultative experience in the outsourcing environment, with communication and large-scale operations management skills. The role reports to the firm's Director of Commercial Operations. Day-to-Day Responsibilities: Kroll is seeking an experienced Bid Manager within our Proposal Delivery Services Team who will coordinate and assemble a bid team that has the skills to analyze, prepare and submit a winning bid, whilst taking ownership of the end-to-end bid process. This is a unique opportunity to work with a wide variety of internal teams, providing scalable solutions to support client service colleagues around the world. Candidates are required to have consultative experience in the outsourcing environment, with communication and large-scale operations management skills. The role reports to the firm's Director of Commercial Operations. Manage the end-to-end bid process.Coordinate with various teams and inputs from key stakeholders, typically engaging with BD teams, Client Services Key contacts, Marketing, Finance, Technology Commercial and Legal teams. Work with Client Services and BD team to develop a clear win strategy for each bid and ensure we have win themes that are clear and compelling. Contributing to the written proposal/RFP - both in terms of content and presentation (such as providing guidance around the executive summary)Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.Co-ordinate and plan all client presentations required as part of the bid submission.Demonstrate the ability to bring innovation to the framing and structuring of RFPs, Proposals, and other presentationsEnsure consistent application of the Bid Management Framework to all the assigned pursuits.Brainstorm solutions providing tactical advice and guidance with the ability to drive strategy and solutions that result in winning submissionsLiaise directly with business leaders to evaluate results and increase effectiveness and overall quality of the team's work productCoaching teams and SMEs in persuasive writing and proposal best practice.Implement standardized processes for all aspects of bid/proposal operations. Adjust to shifting priorities, stringent deadlines, last minute requirements, and occasional evening/weekend hours to accomplish tasks within non-negotiable client deadlines. Conduct debriefs to determine future pitchbook/proposal/presentation strategies and potential process and tool changes. Develop consistent and efficient pitchbook and proposal management processes, tools, and templates Essential traits: Minimum 3-6 years of Bid Management and/or Pre-Sales experienceBachelor's degree (Masters desirable) in English/Business/ManagementDemonstrable experience of working on large and complex bids as a Bid ManagerStrong organizational, facilitation and project management skillsDetermined and enthusiastic in bringing pursuits to a successful closureHighly credible with the ability to influence both internally with colleagues, and externally with clients and partners. Diversity of experience in large corporate organizations and small business concernsPreferred - formal

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