ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team! ESSENTIAL JOB FUNCTIONS The Associate Product Owner is responsible for steering development of new marketing capabilities in Dynamics CRM and implementing patient nurturing customer journeys focusing on customer value. The Associate Product Owner is responsible for being the voice of the business, the voice of the customer, and the liaison between marketing and IT on all automation and patient insights-related development work. The Associate Product Owner will also be responsible for turning ideas into reality through a hands-on approach to customer engagements. OPPORTUNITIES YOU WILL HAVE IN THIS ROLE Work closely with business stakeholders to understand and anticipate their needs and translate them into requirements for Dynamics CRM Collaborate with the Marketing Technology Manager to define and map the vision for patient nurturing communications leveraging Dynamics CRM and marketing best practices Create and maintain the Dynamics CRM product roadmap, including sequencing and timing of capabilities and features Responsible for the Dynamics CRM, refining requirements to reflect priorities, balancing benefit with effort, risk, and technical complexity Participating in Dynamics CRM product backlog meetings Responsible for the marketing automation team backlog, documenting business requirements and execution plan for Dynamics CRM features owned by marketing Manage and build new patient nurturing communication journeys using various channels such as email and text messages in Dynamics CRM Monitor outcomes of new and existing patient communication journeys to identify gaps and opportunities Assist in the strategy and implementation of voice-of-customer surveys in Dynamics Voice of Customer WHAT YOU CAN BRING TO OUR GREAT TEAM Required: Bachelor's degree in business, IT, or related field required Passion for making a positive impact on user experience Detail oriented with an openness to learn new systems and processes Experience with marketing or business technology (1+ years) Excellent verbal and written communication skills Leadership skills to lead and manage cross-functional stakeholder decision-making Ability to navigate ambiguity, change, and uncertainty to deliver results with cross-functional teams in a positive manner Ability to thrive in a fast-paced environment, prioritize work and focus on generating business value. Proven online product management experience on CRM related topics and strong Preferred: Exposure and understanding of CRM KPIs, data, and analytics Exposure or experience with Dynamics 365 CRM Exposure or experience with Dynamics Voice of Customer Experience in consulting or business strategy The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level. Salary $70,000 $106,000 USD BENEFITS AND OTHER COMPENSATION Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered): Multiple health insurance plan options. Employer contributions to Health Savings Account. Dental, Vision, Life and Disability benefits. 401k plan + employer match. Identity Protection. Flexible time off. Tuition Reimbursement. Employee Assistance program. All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is anequal opportunityemployer with recruitment efforts focused on ensuring a diverse workforce.Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com Inspire Medical Systems participates in E-Verify. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status with regard to public assistance, membership or activity in a local commission, military or veteran status, genetic information, or any other status protected by applicable federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that are in need of accommodations to complete the Inspire Medical Systems application process should contact Human Resources at 763-235-6742 or email careers@inspiresleep.com.
