How you'll help us Keep Climbing (overview & key responsibilities)
It is an exciting
time to work in SkyMiles, the award-winning loyalty program of Delta Air Lines.
SkyMiles has experienced tremendous growth over the last five years and is more
important to the future success of Delta than ever before. The SkyMiles team
delivers an experience that creates an emotional connection with our customers
that goes beyond the hustle and bustle of air travel.
The SkyMiles Program
is a key foundation for the multi-billion-dollar Delta SkyMiles American
Express Card portfolio, one of the fastest growing, highest margin businesses
within Delta. The team is driving
consistent double-digit portfolio growth, anchored by our record-breaking card
acquisition, with more than a million customers choosing to take out a Delta
co-brand card each year.
Senior Account Executive, Direct Marketing will help us continue
above-industry growth and 1M+ customer sign-ups per year.
The successful candidate will possess the following
characteristics: 1) a strategic thinker
who is able to resolve hurdles and collaborate in a cross-functional, dynamic
and fast paced environment 2) Organized and detail oriented with a track record
of successful project management 3) Understands the importance of data and
reporting, tracking results in real time and optimizing from them.
The Senior Account Executive, Co-Brand Acquisitions Direct Marketing will
be responsible for Direct Marketing channel management for Delta's U.S.-based
Co-Branded Credit Card portfolio in partnership with American Express, with a
goal of growing new customer acquisition via Direct channels such as Direct
Mail, targeted web pages & email.
Responsibilities:
Partner with American Express, agencies and Delta Marketing teams to leadthe implementation, measurement and optimization of direct mail and targetedlanding page channels
Collaborate with internal and external teams and successfully plan and deliveron large scale/high priority campaigns on time and within budget
Utilize strong analytical skills to assess performance by extracting andevaluating complex data and turning it into concise and actionablerecommendations
Leadbriefing and creative development of campaigns and manage agency partner
Responsiblefor day-to-day channel management, including campaigntiming, project managing assets, monitoring performance and productprofitability
Influence channel marketingstrategy in conjunction with key partners and stakeholders
Communicatewith senior leadership, both inside and outside of the organization, aboutmarketing initiatives and channel performance
What you need to succeed (minimum qualifications)
Minimum of 3 years related work experience
Experience in developing marketing channel strategies, project plans and executing them within budget, on time, and to positive results
Ability to balance tactical project management with strategic thinking/approach
Must have excellent interpersonal skills with the ability to work collaboratively across internal and external teams
Must be results-oriented, proactive, highly organized and have strong attention-to-detail
Must be comfortable with continuously changing opportunities and priorities
Position requires 4 days in office per week
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Experience leading and project managing cross-divisional projects is strongly preferred
Experience developing creative assets on either the agency or client side is highly preferred
Direct marketing and/or digital (direct mail, email, landing page creative development, digital banners etc.) channel experience is preferred
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading pro?t sharing program, and performance incentives.
401(k) with generous company contributions up to 9%.
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31).
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
10 paid holidays per calendar year.
Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
Non-birthing parents are eligible for 2-weeks of paid parental leave.
Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts.
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve your long-term career goals.
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
Recognition rewards and awards through the platform Unstoppable Together.
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
