POSITION SUMMARY: Picks up and delivers machinery, equipment, parts and supplies for the company. Safely operates and maintains assigned company vehicles.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Pick-up, deliver and transport equipment, machinery, parts and supplies for the company and its customers.
Maintain record of all pick-ups and deliveries including required signatures.
Safely load and unload the delivery vehicle.
Assist in scheduling equipment pick-up and delivery times and dates.
Oversee the condition of equipment being delivered to ensure high standards.
Follows all safety rules, procedures and practices at all times.
Maintain all assigned vehicles in good, clean working condition. Performs necessary maintenance.
Provide operating instructions to customers at the time of delivery.
Ensure customers satisfaction prior to completing delivery.
Assist service technicians as available.
Assist in set up and assembly of equipment.
Keep Service Manager informed of daily progress and accomplishments.
Maintain a safe working environment and adhere to company safety program at all times
Perform other duties as assigned.
Customer Service Responsibilities:
Ensure every customer is satisfied with the products, services and support of all staff.
Resolve customer's concerns efficiently and effectively.
Promote a positive attitude at all times. .
Maintain a professional appearance and demeanor.
Exhibit Birkey's high level of customer service on a daily basis.
Acknowledge appreciation of clients and customer.
This organization reserves the right to revise the essential position functions as the need arises.
Qualifications
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Individual should have a high school diploma or its equivalent. Should be able to set work priorities and work independently in the absence of supervision and be able to understand and carryout oral and written directions. Individual must have the ability to maintain high degree of motivation in team members to retain the focus of providing the highest level of customer satisfaction.
The individual should have minimum of six months of related experience, steady work record, and must be able to perform each of the essential position functions. Must maintain a Class A Drivers License and meet all D.O.T regulations and certifications at all times.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to get around the dealership and grounds for various tasks.
The employee would normally lift or move up to 50 lbs. and occasionally lifts or move up to 100 lbs.
Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
Ability to be on ones feet for extended periods of time.
Ability to operate equipment including forklift or other power equipment as necessary.
Ability to climb step up to 25 high.
Must meet health assessment requirements.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to dust, odors, oil, fumes and noise.
The employee is generally required to sit or stand for long periods of time.
The noise level in the work environment is usually moderate.
While performing duties, the employee may be near moving mechanical parts and inside and outside weather conditions.
While performing the duties of the job, the employee will perform extensive driving and loading of equipment.
