Tenant Retention Associate

Aston Carter • Perth Amboy, NJ • 1w ago

Tenant Retention Associate - Interviews Happening This Week

Location: Woodbridge, NJ

Job Type: Full-Time | On-Site

Position Overview: As a Tenant Retention Associate, you'll play a crucial role in fostering tenant satisfaction and driving retention. From data analysis to direct outreach, you'll be the point person in understanding tenant needs and proactively helping them feel at home.

Key Responsibilities:

Maintain and update tenant interactions and communications in Excel

Monitor trends and identify areas for improvement in tenant satisfaction

Send weekly email communications to hundreds of tenants

Conduct follow-ups with tenants regarding lease intentions, renewals, or feedback

Engage in renewal negotiations and support retention strategies

Document and analyze tenant feedback to inform business decisions

Must-Have Skills:

Proficiency in Excel (including formulas, data tracking, and analysis)

Experience with Microsoft Outlook and email management

Strong data entry and report generation skills

Nice-to-Have Skills:

Customer service or tenant-facing experience

Knowledge of property management processes

Qualifications:

High school diploma or equivalent required

Must pass a background check

Exceptional written communication skills and attention to detail

What We Offer:

A growing team environment with expansion opportunities

Weekly pay and full-time hours

Benefits package available

Interviews are happening this week! If interested, please send over your most recent resume tosammurray@ (smauriello@astoncarter.com) astoncarter.comalong with your availability for a 10-minute phone screen to go over the position in more detail.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Perth Amboy,NJ.

Application Deadline

This position is anticipated to close on Jun 20, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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