Marketing Operations Manager

UL, LLC • Northbrook, IL • 11h ago

The Marketing Operations Manager expertly supports activities to maintain and evolve marketing effectiveness through the organization of processes, technology and human resources, allowing marketing to efficiently scale with quality and consistency. The function serves as the backbone of the UL Solutions Marketing team, delivering planning, governance and support functions to allow traditional marketing functions to focus on delivering value. Increases marketing efficiency, effectiveness, agility and business contribution through process, infrastructure, marketing technology tools/solutions, and measurement support.

Support the development of scalable processes within the department that guarantee best practices

Expertly support Workfront Core, Workfront Fusion, and database health

Expertly support external and internal marketing technology stack analysis projects and activities as related to Workfront

Expertly support marketing system integrations and migrations projects and activities for acquired companies

Build, maintain and leverage strong cross-functional working relationships with peers across the organization with business units, client services, sales, operations and finance

Expertly support the ongoing analysis of marketing investments, pipeline impact and goal setting to the Marketing leadership team

Expertly support analytics projects and activities to support team performance objectives and overall governance

Expertly support projects and activities on visibility and analysis of results; provide analyses and interpretations of campaign data and market insights to identify key drivers for improvement

Conducts regular audits on system utilization and data to increase system quality and resolve inconsistencies

Expertly support projects and activities on planning, budgeting and forecasting for the Marketing department

Expertly champions and supports optimization projects

Has accountability for the performance and results within own discipline or function

Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices

Minimum knowledge preferred

Generally, six to eight years or more of related experience or demonstrated competency

Minimum skills preferred

Workfront Core and Workfront Fusion Expert

Understanding of Marketing functions and processes

Strong written and oral communication

Strong collaboration skills

Strong project planning and management, including change management

Business acumen

Budget tracking

Analytical skills

Capabilities and experience working with cross-functional peers. Team player.

Experience with marketing automation and CRM solutions

Sufficient IT knowledge to identify and manage needed infrastructure support and software support solutions

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

UL, LLC

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