Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Position Summary:
The Sales Education and Training manager for Account Management will design and deliver educational programs that will ultimately assist to increase the overall performance of our sales teams and ensure they have the skills to achieve their goals. This requires a commitment to work together with sales, sales management and marketing to identify challenges they face on the job and recommend ways to increase productivity.
The primary responsibility of the Account Management Trainer is to develop and implement best-in-class sales readiness and training programs across the full Diagnostic Portfolio including but not limited to ID/AST, BD MAX assay, BD Onclarity and BD Veritor. This includes preparing learning material including a curriculum approach supporting the entry level sales associate, changing market conditions warranting educational support, conducting skills gap analysis and evaluation results after each training session. A sound understanding of professional selling and operational best practices are keys to success in this role. The ideal candidate will take a consultative and strategic approach to training, professional development and customer experience. The goal is to build knowledge and competencies to support business objectives, maximizing sales execution, elevating effectiveness to deliver high impact results.
The successful Sales Education and Training Manager is an energetic team player who can influence and motivate others while building a wide network. This person must have exceptional interpersonal skills and can establish open, collaborative communication channels with colleagues at every level and in every department.
Essential /Key Job Responsibilities :
Review and understand the strategic imperatives for Diagnostic Solutions to design and adjust educational curriculum in support of the business strategy.
Facilitate onboarding product training program, design courses and education based on sound adult learning principals with excellent communication and coaching skills. This includes supporting marketing launches and continuing education for tenured sales personnel.
Advanced sales training - responsible for developing and implementing training for tenured sales personnel and field sales managers as appropriate and necessary.
Works collaboratively with sales management, marketing, sales enablement and field sales training to ensure that the curricula, content and sales training agenda drives alignment to the fiscal year SMAP (sales marketing action plan)
Assesses talent by performing skill gap analysis to identify areas of improvement and create targeted training to meet the evolving business demands.
Drive sales process, ensure tools and internal platforms are leveraged to manage all aspects of the Specimen Management business.
Data driven approach to measuring effectiveness of training programs by participating in quarterly field ride along with new associates, using data from post training surveys and from FST and RBM coaching reports. Track and maintain associate training score card.
New product training - responsible for working with Sales Enablement, Marketing and Product Management in development of training programs for new product launches.
Creation of instructor-led, distance learning, video and web based, and other formatted curricula and content as needed.
Other duties as assigned.
Qualifications:
Advanced sales training - responsible for developing and implementing training for tenured sales personnel and field sales managers as appropriate and necessary.
New product training - responsible for working with Sales Enablement, Marketing and Product Management in development of training programs for new product launches.
Creation of instructor-led, distance learning, video and web based, and other formatted curricula and content as needed.
Measure effectiveness of training programs. Develop reports and comprehensive programs analysis. Identifies needs and implements improvements.
Other duties as assigned.
Skill Requirements :
Strong communication and exceptional presentation skills.
Strong listening and assessment skills
Strong questioning and problem-solving skills+ Excellent organizational skills and attention to detail
Proven ability to handle and drive multiple projects, work under deadlines and manage change
Proven ability to establish goals, set clear expectations, prioritize activities and follow-through with timely execution of cross-functional team environment
Ability/willingness to travel
Detailed project management skills
Ability to work independently; manage and direct supportive staff
Proficient in the use of a personal computer and tablet with intermediate level of keyboarding skills, MS Excel, MS Word, PS PowerPoint and SFDC
Education and Experience:
Three plus (3+) years professional training experience, field sales training, training management and familiarity with influencing stakeholders in a matrix organization
Five plus (5+) year's successful professional development experience with demonstrated results.
Capital sales experience required; laboratory capital or consumable sales experience preferred
Bachelor's degree required
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit? https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Required Skills
Optional Skills
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Primary Work Location
USA MD - Sparks - 7 Loveton Circle
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/benefits) .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$99,700.00 - $164,300.00 USD Annual
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
