Customer Service Associate

Walgreens • Crystal Lake, IL • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1619105BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 151 NORTHWEST HWY,CRYSTAL LAKE,IL,60014

Full District Office Address: 151 NORTHWEST HWY,CRYSTAL LAKE,IL,60014-07936-06746-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06746-CRYSTAL LAKE IL

Similar Jobs

Transportation Operations Manager

Amazon • Huntley, IL • 1d ago

Management & Administrative

Description At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to wor...

1d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • West Dundee, IL • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Quality Manager - New Woodstock, IL Facility

Arnold Magnetics • Woodstock, IL • 1d ago

Management & Administrative

The Quality Manager is responsible for developing, managing, and improving the company's Quality Management System (QMS) to ensure compliance with internal and external quality standards. This position involves leading a...

1d ago

Go to Apply

Bilingual Manufacturing Recruiter - 101-4658

Beacon Hill Staffing Group, LLC • Elgin, IL • 1d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12772745 Our client, a manufacturing company with a plant location in Elgin, IL, i...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Crystal Lake, IL • 2d ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 4504 Northwest Hwy, Crystal Lake, Illinois 60014 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motiva...

2d ago

Go to Apply

Office Assistant - OFFIC001304-2548

Installed Building Products • Ringwood, IL • 6d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12762494 We are seeking a sharp, detail-oriented individual to join our team as an...

6d ago

Go to Apply

Customer Service Representative

TEKsystems • Lake Zurich, IL • 1w ago

Management & Administrative

Are you a detail-oriented problem solver who thrives in a fast-paced, team-driven environment? We're looking for a Customer Service Representative who's ready to be the voice of our brand and the backbone of our service...

1w ago

Go to Apply

Customer Service Representative

TEKsystems • Lake Zurich, IL • 1w ago

Management & Administrative

Description Responsible for providing customer service by acknowledging the customer's needs in a professional and friendly manner. Responsible for answering customer calls, placing customer orders, returns, product avai...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Algonquin, IL • 1w ago

Management & Administrative

1w ago

Go to Apply

Business Services Specialist - 12132023-4658

Beacon Hill Staffing Group, LLC • Huntley, IL • 1w ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12753786 Our client, a manufacturing company located in Huntley is looking for a B...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.