Customer Service Representative

Enterprise Mobility • Tallahassee, FL • 2d ago

Overview

CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE

Full time opportunity at the Tallahassee International Airport 3300 Capital Cir SW Tallahassee Fl 32310

This position pays up to $23.60 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance. Earning potential of $49K in your first year!

Full Benefits Package available

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This position pays up to $23.60 / hour ($16.60 / hour plus monthly bonus opportunities)

We offer:

Paid time off

Employee discount

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

The schedule for this position is:

Sunday- Thursday 4:00pm-Close

Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top workplaces. Enterprise Mobility is the largest and fastest-growing privately owned automotive rental and leasing company in North America.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees

Responsibilities

Meet and greet customers in a professional, friendly, and timely manner

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

Place outgoing calls for callback management, and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futures

The schedule for this position is:

Sunday- Thursday 4:00pm-Close

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Similar Jobs

Senior Lead - Business Operations Manager

Lumen • Tallahassee, FL • 8h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

8h ago

Go to Apply

Senior Project Manager

Humana • Tallahassee, FL • 1d ago

Management & Administrative

Become a part of our caring community and help us put health first The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance, CenterWell, and Corporate segments. By collab...

1d ago

Go to Apply

Strategic Account Manager, NA Telco Operators

Meta • Tallahassee, FL • 1d ago

Management & Administrative

Summary: Imagine a world where physical distance and device limitations do not hinder our desire to connect with each other. At Meta we build tools that help people feel connected - anytime, anywhere. We are developing t...

1d ago

Go to Apply

ADMINISTRATIVE ASSISTANT II - 76004624

MyFlorida • Tallahassee, FL • 1d ago

Management & Administrative

ADMINISTRATIVE ASSISTANT II - 76004624 Date: Jun 3, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( http://www.dms.myflorida.com/workforce\operations/human\re...

1d ago

Go to Apply

Service Porter

Hendrick Automotive Company • Tallahassee, FL • 2d ago

Management & Administrative

Dale Earnhardt Jr. Buick GMC Cadillac Location: 1850 Capital Circle NE, Tallahassee, Florida 32308 Summary: Responsible for moving and cleaning vehicles. The Porter will perform various tasks and errands for the dealersh...

2d ago

Go to Apply

ADMINISTRATIVE ASSISTANT I - 79010682

MyFlorida • Tallahassee, FL • 2d ago

Management & Administrative

ADMINISTRATIVE ASSISTANT I - 79010682 Date: Jun 2, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( http://www.dms.myflorida.com/workforce\operations/human\res...

2d ago

Go to Apply

National Account Manager- Ace Hardware

Newell Brands • Tallahassee, FL • 5d ago

Management & Administrative

Job ID: 4980 Alternate Locations: United States-Illinois-Chicago Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, an...

5d ago

Go to Apply

Senior SAP Application Consultant , Sourcing, Procurement, & Supply Chain (MM/WM)

NTT America, Inc. • Tallahassee, FL • 5d ago

Management & Administrative

Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us! As a Senior SAP Application Consultant, Manufacturing you will be the lead on assigned SAP implementation projects. Implement SAP MM fun...

5d ago

Go to Apply

GENERAL SERVICES OPERATIONS MANAGER-SES - 71002402 1

MyFlorida • Tallahassee, FL • 5d ago

Management & Administrative

GENERAL SERVICES OPERATIONS MANAGER-SES - 71002402 1 Date: May 29, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( http://www.dms.myflorida.com/workforce\oper...

5d ago

Go to Apply

DOS - OPERATIONS AND MANAGEMENT CONSULTANT I - 45000775

MyFlorida • Tallahassee, FL • 5d ago

Management & Administrative

DOS - OPERATIONS AND MANAGEMENT CONSULTANT I - 45000775 Date: May 28, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( http://www.dms.myflorida.com/workforce\o...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.