Customer Service Representative

Robert Half • Greenville, SC • 3d ago

Description

We are looking for a dedicated and detail-oriented BILINGUAL (English/Spanish) Customer Service Representative to join our team in Greenville, South Carolina. This contract-to-permanent position is ideal for a bilingual individual with excellent communication skills and strong proficiency in office tasks. The role involves interacting with clients, managing data, and providing exceptional front-desk support in a healthcare environment.

Responsibilities:

Greet and assist clients at the front desk, ensuring a welcoming and detail-oriented environment.

Conduct client intake processes and create detailed profiles in the system.

Handle inbound and outbound calls, responding to inquiries and resolving issues promptly.

Schedule appointments and maintain accurate records of client interactions.

Perform data entry tasks with a high degree of accuracy and efficiency.

Manage email correspondence and provide timely responses to client needs.

Utilize Microsoft Office tools, including Word and Excel, for various administrative tasks.

Collaborate with team members to ensure smooth office operations and client satisfaction.

Maintain confidentiality and adhere to organizational policies regarding sensitive information.

Requirements - Must be bilingual, with fluency in both English and another language.

Proficiency in Microsoft Office, including Word and Excel.

Strong customer service skills, including experience with inbound and outbound calls.

Excellent data entry skills with attention to detail.

Ability to schedule appointments and manage multiple tasks efficiently.

Previous experience in a front office or administrative role.

Strong communication and interpersonal skills.

Ability to maintain confidentiality and professionalism in a healthcare setting. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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