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Omnichannel Operations Analyst

Sportsman's Warehouse • Utah, Utah • 2w ago

Omnichannel Operations Analyst Corporate , UT

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Details ID: 23382

Posted: 05/29/2025

Expires: 06/28/2025

Department: Operations

Shift Info Type: Full-time

Shift(s): Monday - Friday

Hours: N/A

Wage Info Wage/Salary:N/A

Wage/Hourly: N/A

Description

Mission Statement: At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.

Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we're proud to have grown to over 140+ locations across the United States and we're still expanding.

But our journey doesn't stop there. We're also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don't just offer jobs; we offer fulfilling careers with room to grow.

Wage: $50K-$60K + Bonus

Benefits and Perks:

Health, Dental & Vision Insurance

Paid Time Off

Industry Leading Employee Discounts

Life Insurance

401K with Employer Match

Employee Stock Purchase Plan

Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance

Employee Assistance Program

On-site Gym Facility

Employee Appreciation Activities

Join us, where every day is an adventure!

Purpose of Position:

The Omnichannel Operations Analyst will support the Sportsman's Warehouse Retail Operations team in the execution of various omnichannel initiatives. This role will drive aggressive retail and eCommerce growth, develop and execute aggressive sales plans toward market share gain, define assortment and channel strategies and explore new business opportunities to drive profitability through analytics.

Essential Duties and Responsibilities:

Develop the reporting package and scorecards for the store operations broken down at the region DM and store level, including service levels volumes productivity, and efficiency reporting

Interact between store operations and income marketing and operations to maximize sales and customer experience

Establish, monitor, and set service levels

Set watermarks, prioritize store in the fulfillment node monitors and communicate volume trends to stores and marketing to ensure workflow is aligned with labor and throughput capabilities

Work with eCommerce, marketing, and operations to develop sales initiatives at the class and line level

Report to store operations on areas that need support and train store teams on new initiatives and functions within the omnichannel platform

Research, review and implement current and planned omnichannel strategy and identify opportunities for improvements in processes, procedures, and efficiencies

Provide analytical support to maximize sales, margin, and profit both in-store and online

Provide reporting of operational results compared to Company goals and KPIs

Identify new reporting needs, customer-centric decisions, and support the creation of complex and actionable management reports

Support and work to complete ad-hoc requests and provide data-driven recommendations supporting our omnichannel process

Work closely with cross-functional teams including eCommerce, Information Technology and Store Operations to ensure solutions are developed and deployed successfully to stores

All other duties as assigned

Requirements

Qualifications:

Complete understanding of all aspects of Sportsman's Warehouse systems (Tomax, Hybris, Portal)

Basic understanding of Sportsman's Warehouse store operations including but not limited to opening and closing procedures, receiving, firearms, and inventory control processes

Knowledge of Retail and eCommerce operations and sales environments

Ability to create flow charts and training manuals

Intermediate to advanced knowledge of Microsoft programs (Excel, Word, PowerPoint)

Excellent verbal and written communication skills

Ability to work cross-functionally with other departments

Education/Experience:

Bachelor's degree in Business Administration, Marketing or related field preferred

A minimum of 3 years of experience in omnichannel operations in both retail and online sales environments required

Travel Requirements:

This position requires some travel.

Sportsman's Warehouse is an Equal Opportunity Employer.

Apply Now!

E.O.E.

Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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