Software Engineer II
Charlotte, North Carolina;Addison, Texas
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
This is a Release Manager role which will need to work closely with Application Development, TI, DevOps, Business partners etc. to facilitate releases of @type Integrated, BAU, Monthly, Re-platform etc. Person responsible will owning end to end Release for respective application or group of applications.
Responsibilities:
Work closely with the Development teams to understand the nature of the release as well as the value add created due to the respective change at the Business level
Manage release definition and scope negotiation. Actively work with Business representatives and technical teams to review priorities and come up with Release calendar for respective year
Work closely with Development and QA Teams to oversee the completion of code reviews, unit testing, release test plan, test scripts, automation, performance
Work closely with Deployment Management teams on the Component readiness items and weekend release execution plans
Coordinate code readiness and promotion through environments. Work with Code Promotion Team, Application Leads, and Infrastructure teams to verify release packages, code merges, code staging, code quality, and environment readiness throughout the complete life cycle of the release
Facilitate meetings with Business Leads, PMs, & IT leads, to track release status
Build out project milestones, evaluate dependencies, and schedule work to meet the release Go Live date
Manage the change control process. Perform risk and impact analysis of changes and consult all related teams. Communicate risks, mitigation plans, and action plans
Prepare and manage all release deployment artifacts for the successful implementation of the release in Production. Includes implementation plans, schedules, communications, conference calls, etc.
On need basis, run releases during weekends which requires coordination, engagement of stakeholders/participants, sending out status updates, facilitating triage in case for any issues
Ensure MRA 2 guidelines is followed End to End through the Release Life cycle
Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle
Manage post productions issues to closure likewise PIR (Post Implementation Reviews)
Required Qualifications:
3+ years in a Release Management role
10+ years of overall IT experience
Should be good in handling multiple set of applications at Domain or Tech Executive level
At times should be able to take up owning task and support management in achieving the goal
Should be mentoring New joiners and help in onboarding
Expected to identify Process gaps, Risk, and other Operation Excellence items
Proficient in working on ITSM Remedy Change Management tool
Expert knowledge in Enterprise JIRA tool and have expert level knowledge on JIRA life cycle in handling Release related tickets
Expert knowledge in Change Management and Change Governance activities likewise CAB approvals, Lead time to submit CRQ based on the Risk levels, PIR submission etc.
Agile Scrum knowledge/certification
ITIL Process knowledge /certification mandatory
Knowledge of CI/CD process and deployment tools like Ansible Tower, XL Release etc. will be added advantage
Proven success and accountability in leading and managing large scale application delivery
Strong ability to establish effective working relationships and contribute to a team environment
Confirmed experience and business acumen to partner and collaborate with multiple teams like TI partners, business stakeholders, other release managers for example during major integrated releases
Be extremely detail-oriented with respect to documentation and communication
The ability to interact professionally with a diverse group of users and subject matter experts within all levels of the company
Desired Qualifications:
Documents new process improvements and shares with team members
Excellent verbal and written communication skills
Prepare release plans with detail level of information
Skills:
Application Development
Automation
Collaboration
DevOps Practices
Solution Design
Agile Practices
Architecture
Result Orientation
Solution Delivery Process
User Experience Design
Analytical Thinking
Data Management
Risk Management
Technical Strategy Development
Test Engineering
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
