Customer Service Associate

Walgreens • Gambrills, MD • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1614956BR

Title: Customer Service Associate

Company Indicator: Walgreens Boots Alliance

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2633 BRANDERMILL BLVD,GAMBRILLS,MD,21054

Full District Office Address: 2633 BRANDERMILL BLVD,GAMBRILLS,MD,21054-01645-18951-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 18951-GAMBRILLS MD

Similar Jobs

Help Desk Technician - Day Shift - TS/SCI w. CI Polygraph

General Dynamics Information Technology • Annapolis Junction, MD • 4h ago

Management & Administrative

Req ID: RQ200272 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Skills: Customer Service,Technical Support,Troubles...

4h ago

Go to Apply

Lead Marketing Manager

Lumen • Annapolis, MD • 4h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

4h ago

Go to Apply

SAP Technical Project Manager

NTT America, Inc. • Annapolis, MD • 4h ago

Management & Administrative

Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us! As a Technical Project Manager (TPRM) you will play a key role in leading and managing the technical development lifecycle of our SAP pr...

4h ago

Go to Apply

Data Center Operations Manager

Amazon • Severn, MD • 4h ago

Management & Administrative

Description As a Data Center Operations Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment. Amazon Web Services (AWS) is a fast-paced technology company and...

4h ago

Go to Apply

Senior SAP Application Consultant , Sourcing, Procurement, & Supply Chain (MM/WM)

NTT America, Inc. • Annapolis, MD • 4h ago

Management & Administrative

Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us! As a Senior SAP Application Consultant, Manufacturing you will be the lead on assigned SAP implementation projects. Implement SAP MM fun...

4h ago

Go to Apply

Product Manager

Ford Motor Company • Annapolis, MD • 21h ago

Management & Administrative

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to c...

21h ago

Go to Apply

Database Services Advisor - TS/SCI w/POLY

General Dynamics Information Technology • Annapolis Junction, MD • 1d ago

Management & Administrative

Req ID: RQ200312 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Database Analysis/Design Skills: Database Management,Databasi...

1d ago

Go to Apply

Strategic Supplier Engagement Advisor, OptiFreight Logistics

Cardinal Health • Annapolis, MD • 1d ago

Management & Administrative

What Strategic Partnership Management contributes to Cardinal Health Global Sourcing is responsible for creating and managing diverse strategic supplier partnerships that drive enterprise value with innovation, best cost...

1d ago

Go to Apply

Operations Manager

Amazon • Hanover, MD • 1d ago

Management & Administrative

Description External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team...

1d ago

Go to Apply

Account Manager Senior

Lumen • Annapolis, MD • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.