Temporary Customer Service Professional I - R-5844_6-4185

Cambia Health • Coeur D Alene, ID • 1w ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2382574

Temporary Customer Service Professional I - Medicare

Remote opportunity available to candidates in WA, ID, OR, and UT.

**This temporary role has potential to develop into a regular benefited position (for full-time work) or a non-benefited position (for part-time work). This opportunity does not guarantee future regular employment with Cambia.

Starting pay range \$19.75 - \$23.00/hour depending on experience and location. HR will reach out and provide specific information.This is a non-benefited role

Upcoming start date:**

July 14, 2025

Who We Are Looking For

Every day, Cambia\'s dedicated team of Customer Service Professionals (CSPs) are living our mission to make health care easier and lives better. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members\' health journeys easier and days brighter. Do you have a passion for serving others and learning new things? Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit.

As a CSP, you\'ll act as the bridge between Cambia and those we serve, including members, providers and other health care professionals. You\'ll answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. You\'ll advocate for our members, track down answers to tricky questions and ask for support when you\'re stuck. (At Cambia, you\'ll always get help when you need it.) In exchange for your excellent customer care, we provide competitive pay, career growth opportunities, a generous benefits package, and flexible and remote options to help you balance priorities in and outside of work.

What You Bring to Cambia

Qualifications:

High school diploma or equivalent

6 months of customer service call center experience; or 6 months

of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience.

Proficient PC skills and an ability to navigate multiple

applications while on calls.

Ability to apply mathematical concepts and calculations.

Skills and attributes:

Excellent multitasking skills under pressure.

Resilience, patience and a positive attitude in the face of

challenges.

Clear, concise and empathetic demeanor while responding to inquiries

and requests.

Proactive problem-solving skills and a knack for asking insightful

questions to clarify callers\' needs.

Sound decision-making and flexibility in a fast-paced environment.

Willing to learn and adapt to changes in products and regulations

and integrate feedback to improve skills and capabilities.

Equally comfortable collaborating with a team and working

independently.

Ability to handle sensitive and confidential information with

discretion.

Preferred: knowledge of medical terminology and coding.

What You Will Do at Cambia

Serve as your callers\' guide and advocate, tackling tricky issues

and answering questions about benefits, claims and eligibility.

Roll up your sleeves and do the necessary research to find answers

when you don\'t have them.

Bring a positive and professional approach to providing every caller

with accurate, compliant information.

Tailor your communications to meet each caller\'s unique needs.

Stay one step ahead by spotting and addressing potentially difficult

issues before they arise.

Prioritize caller satisfaction while representing Cambia\'s mission

and values.

Seek opportunities to collaborate and improve your skills through

feedback and learning.

Your Work Environment

May be required to work overtime.

May be required to work outside normal hours.

Required to have high-speed internet connection.

Securitas Security Services USA, Inc. • Liberty Lake, WA • 4w ago

Management & Administrative

Manufacturing Security Officer - Paid Weekly! Entry-Level, No Experience Required! Weekly Pay and Benefits! Location:? Liberty Lake, WA Pay Rate: $16.66/hour Apply Today for Immediate Consideration! At Securitas, on-site...

4w ago

Go to Apply

Strategic Sourcing Manager - R-5703_2-4185

Cambia Health • Coeur D Alene, ID • 4w ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2376530 STRATEGIC SOURCING MANAGER (Indirect) (HEALTHCARE) Work from home (telecommute) within **Oregon, Washi...

4w ago

Go to Apply

Wellness Nurse RN

Radiant Senior Living Inc • Coeur D Alene, ID • 3d ago

Hospital & Medical

WE'RE ALL ABOUT RELATIONSHIPS! Come join an awesome team! Our family-owned and operated company strives to maintain a care-centered culture that begins with caring for you in the same way we care for our residents. Each...

3d ago

Go to Apply

Hospice Registered Nurse

Gentiva • Coeur D Alene, ID • 4d ago

Hospital & Medical

Our Company Gentiva Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual...

4d ago

Go to Apply

Construction Manager

J-U-B Engineers, Inc. • Coeur D Alene, ID • 5d ago

Trucking & Construction

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2383506 Construction Manager Location: Coeur dAlene, Idaho Position Overview: J-U-B ENGINEERS, Inc. is seeking...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.